Business Excellence through Integration of TQM and HRM Ms. Ankur Jain Research scholar‚ Birla Institute of Technology‚ Mesra‚ Ranchi E mail: rukna_niaj@yahoo.com Phone: +91- 9873431091 Abstract Purpose – This paper seeks to examine employees’ perceptions of business excellence or High Performance Work System (HPWS) and its relationship with TQM/HRM practices within software industry in India. Despite extensive research on TQM/HRM practices and HPWS‚ none examines this scope of investigative
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In public administration and as well as other entities‚ organizational success largely depends on its structure. Over the years many theories have been developed regarding the structure of organizations. In this paper‚ I will be focusing on Fredrick Taylor‚ Adam Smith‚ Henri Fayol‚ Luther Gulick‚ Max Weber and Gilbreth. These "structuralists" provide with different models of organizational structural theories. Frederick Taylor was the father of modern efficiency model. Around early 1900 ’s‚ he
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Management. I am extremely grateful to all people‚ too numerous to mention‚ who have contributed to this case study. The Management Process ‚analyzation of a case in an organization‚ how to give an solution to the problems based on the theory and techniques which I have included in this case study are the most valuable ideas I have gained from my lecturers at IPM and various HRM Professionals. I would like to acknowledge the help of everyone who sacrificed their valuable time for various
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’TOPIC 1: STUDYING INTERNATIONAL RELATIONS * What is the purpose of a theory of international relations? * The human race has deliberated endlessly on history‚ philosophy and politics. While the relations and between nations were studied within these fields‚ international relations (hereafter "IR)‚ as a separate discipline‚ emerged after the Great War. The purpose of IR was‚ at the time of its conception‚ to understand the relations among states and identify the causes of conflict‚ and
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EMPLOYEE RELATIONS 13/02/2014 A MARXIST (OR RADICAL) PERSPECTIVE OF THE EMPLOYMENT RELATIONSHIP LOCATES ’THE ASYMMETRY OF POWER BETWEEN EMPLOYER AND EMPLOYEE’ AT THE HEART OF ITS ANALYSIS. (BLYTON AND TURNBULL‚ 2004: 34). The conviction that there exists a power imbalance in the employment relationship which gives employers a prejudicial benefit over employees takes its existence for several centuries. Karl Marx known for his theories and contributions related to the employment relations field‚ became
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THE NATURE AND SCOPE OF INTERNATIONAL RELATIONS WITH SPECIAL FOCUS ON THE 20TH CENTURY DEVELOPMENTS Shreya Ranjan INTERNATIONAL RELATIONS: It is very recent‚ youngest discipline to come into existence. For quite a long time INTERNATIONAL RELATIONS or international Politics has been a sub discipline of history or political science. It became an independent entity only after the First World War. Quincy Wright (1940’s and 50’s) said INTERNATIONAL RELATIONS is not only a discipline‚ but also a condition;
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Conflict in the workplace is a complex and multifaceted issue facing all Australian employees and employers. It differs from person to person‚ and organization to organization but the resolution must be resolute as the consequences for a business could be dire. It is important to understand firstly why conflict occurs‚ and whether or not there are systems in place to minimise its impact to the organisation. “The goal of management is to coordinate all available resources to produce an end result”
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Employee Relations Paired Report Assignment. Trade Unions and Furniture-CO 12/13/2010 By: Raminder Pall: K0904895 Freddie Darlison: K0815445 Executive Summary Research conducted shows that Trade unions in the past provided help and advice on issues and problems at work on behalf of employees affected. However since the 21st century unionship has declined mainly due to evolution of technology and the introduction to the service sector. Women today join more trade unions than men this is
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Organizational Excellence Nowadays the concept of quality management is emerged as a significant business practice that everyone wants to adopt in concern to his or her business operations for making them more effective and customer-oriented. By adopting quality management‚ “companies have become able to ensure quality in their products and services‚” (The Importance of Quality Management‚ 2010). A number of quality management programs are available to entrepreneurs like Six Sigma‚ Theory of Constraints
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13-1 “Advertising‚ Public Relations and the 2008 Beijing Olympics” International Marketing Analyze the reasons why the Chinese government hired a Western public relations firm to work on the 2008 Beijing Olympics. Over the past three decades or so‚ the body of knowledge of public relations has grown significantly and public relations continue to evolve as a strong discipline (Sriramesh and Vercic‚ 2001). It is important to note that public relations are not marketing but good relations with the
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