Principles of communication in adult social care settings Assignment 201 Question Booklet – Task A Ai) Describe four different methods of communication; a) Verbal communication – sounds‚ words‚ language and talking. b) Non verbal - Sign language‚ body language/gesturing. c) Visual – signs‚ symbols‚ photos‚ picture cards‚ etc. d) Written – with pen and paper‚ emails. Aii) Identify five different reasons why people communicate; a) Show feelings and express emotions. b)
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P1 – Explain the role of effective communication and interpersonal interaction in a health and social care setting. Effective communication is a way to interact and give each other information without any misunderstanding or confusion. It’s a way of building relationships and trust between a professional and a service user. Health and social care professionals have to communicate professionally to make sure that the service users have a clear understanding of what is being said and to make
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How to establish relationships with adults Establishing relationships with adults use the same basic skills‚ wither it is a friend or colleague. The main difference establishing a friendship with an adult and a colleague is how much formality and professionalization is used. Professional Colleagues. * Formal vocabulary – You speak in a professional manner‚ using correct pronunciation and clearly. * Know colleagues title – Use their correct titles e.g. Mr‚ Mrs‚ Professor‚ Doctor etc.
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Roles and responsibilities relating to Health and Safety in the work Setting 1.1 What legislation relates to Health and Safety in your work setting? The Health and Safety at Work Act 1974. Other key pieces of legislation that sit alongside and support the Health and Safety at Work Act are: • The Management of Health and Safety at Work Regulations 1992. • The Control of Substances Hazardous to Health Regulations (known as COSHH). • The Manual Handling Regulations 1992 . • The Reporting
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Health and social care settings Everyone is an individual and when they need to use the health and social care services it is import they have access to the setting which precisely meets their needs‚ different setting are designed to do just that and the trained staff within those settings have the skills and knowledge to meet those particular needs. Key elements: If everyone who needed support turned up at the same place‚ things would become rather crowded; more importantly‚ not everyone would
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development in adult social care settings. Outcome 1: Understand what is required foe good practice in adult social care roles. 1.1 Identify standards that influence the way adult social care job roles are carried out. Care Standards Act (2000) Domiciliary Care Regulations (2002) Health and Safety at Work Act (1974) Manual Handling Operations Regulations (1992) Management of Health & Safety at Work Regulations (1999) Codes of Practice National Occupational Standards 1.2 Explain why reflecting on
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approaches in adult social care settings What are Learning Disability Partnership Boards? These are new groups that bring people from different organisations and from the wider community together. Their job is to work to put Valuing People into action locally. People with learning disabilities and carers will be members of the Board. The Partnership Boards will be a way of helping people to work better together. They will be a place where people share important decisions about how services are
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1.1 explain how a working relationship is different from a personal relationship Roles in health and social care: range of roles in health and social care eg adult social worker‚ paramedic‚ care manager‚ nursery worker‚ occupational therapist Working relationship: a relationship with a work colleague; the nature of a professional relationship; concept of teamwork; working within agreed guidelines; working towards common goals with a shared purpose; a business relationship Personal relationship: a
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Principles of diversity‚ equality and inclusion in adult social care settings. 1. Understand the importance of diversity‚ equality and inclusion. 1.1 Explain what is meant by a) Diversity b) Equality c) Inclusion d) Discrimination Diversity The Oxford dictionary defines diversity as “a range of different things”. Difference is usually meant by this. To recognise diversity is to acknowledge that even though people have things in common‚ one must understand they are unique and different. Many
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1 Understand why communication is important in adult social care. 1.1People communicate to express their ideas‚ feelings and needs. To be able to ask questions and share opinions and to also get to know each other. 1.2 Individual communicate to express their needs and we are here to make sure they are met and as I carer I am able to discuss to the clients options with them and allow them to make their own choices. 1.3 When talking to an individual they may not indicate verbally if they have understood
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