HOMEWORK 2 FROM CHAPTER 6 and 7‚ NORMAL DISTRIBUTION AND SAMPLING Instructor: Asiye Aydilek PART 1- Multiple Choice Questions ____ 1. For the standard normal probability distribution‚ the area to the left of the mean is a. –0.5 c. any value between 0 to 1 b. 0.5 d. 1 Answer: B The total area under the curve is 1. The area on the left is the half of 1 which is 0.5. ____ 2. Which of the following is not a characteristic of the normal probability distribution? a. The mean and median are equal
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and its associates (7)‚ nationalized banks (19)‚ foreign banks (45)‚ private sector banks (32)‚ co-operative banks and regional rural banks. This study is all about the management of loans on conducted by Udumbumchola co-operative bank. The bank provide loan facility to its members .An observation has been done from this study of the financial statement prepared by the statutory auditor of the bank A loan is a kind of advance made with or without the security. In case of a loan the bank make a lump
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Ricardo’s contribution in his theory of distribution Ricardo sought to show how changes in distribution affect production and contended that as the economy grows‚ rent rises which leads to low profits and deters economic growth. Ricardo’s theory of distribution has been briefly enunciated as follows: "(1) The demand for food determines the margin of cultivation; (2) this margin determines rent; Ricardo defined rent as “payment for the original and indestructible powers of the soil”. He identified
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revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the idea of saving money so that when I told him that he could save even more money by purchasing a rail card he promised he will do so. 3.Provide an example
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Diversity‚ Customer Behavior‚ Customer Loyalty‚ and Exceptional Service: I have learned that customer comments‚ good or bad should always be taken into consideration‚ addressed and handled appropriately. Comments can provide insight to the thought process of the customer and it could help improve not only the customer service department but the product as well. The success of a company relies on the customer. Relationship Building and Solving Customer Problems: Satisfied customers will remain
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was commissioned by the Giant Star Hotel. The study sought to find out whether the employees of the hotel business were really satisfied with their jobs or not. In doing this‚ it was determined the extent of the level of their job satisfaction and how they could have been satisfied‚ if they had been in another field. The objectives of this research were to identify the various factors that actually triggered off or were responsible for the workers” satisfaction and to determine the major factor
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discussing how to deal with the impatient customer‚ and how training the employees to treat this kind of customer‚ to make this professional and effective‚ we will use some useful tool and way‚ which including training need‚ training design‚ development and implementation‚ also‚ training outcomes and needs assessment will be mention. Customer service and good customer service: Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a
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Customer focus Customer satisfaction and loyalty are two important indicators for business. If organizations can meet customer expectations‚ it only can help improve customer satisfaction but not loyalty. However‚ if the quality can exceed customer expectations‚ it can help improve and sustain customer loyalty. There are tremendous practices for performance excellence in terms of customer focus. For example‚ identify different customer groups and understand their needs‚ create an organizational culture
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to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisations
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A STUDY ON DISTRIBUTION CHANNEL AT PEPSICO Submitted in partial fulfillment of the requirement for the award of degree In Post Graduate Diploma in Management Submitted by MD. FARUQUE ANSARI 09/KA/NHLI/PGDM/FT/B/045 Under the guidance of MR. T. SIDDHARTH
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