investigation into current concerns the public and other health care professionals have in regards to service users being abused and how this has affected service provision and methods of working. How the issues raised have affected public opinion towards the care industry and how their views have been altered towards health‚ social care or children’s and young people’s sector. Main Body In the recent years there have been allegations made against care homes and their staff‚ reporting that the service
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agreed ways of working Page 6 – 9 Section 3: Understanding your role in the wider care sector Page 9 – 12 Section 4: Career pathways in the care sector Page 12 – 15 Section 5: Issues of public concern in the care sector Page 16 – 17 Assessment Questions Page 18 – 29 The assessment questions will cover all the criteria for the ERR unit: Understand employment responsibilities and rights in health and social care of the Level 2 Award in ERR. Where criteria have been covered is outlined in the
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that does not ‘need to know’. In the care setting‚ providing confidentiality requires confirmation that personal and private information belonging to service users cannot be accessed by others. Any information given by a service user should not be disclosed without the service user’s permission. Personal/private information a care setting will regularly come across can include: * Information being discussed orally‚ for example in a nursery care setting a care worker discussing/debating with a
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CU1530 Promote Communication in Health‚ Social Care 1.1 People communicate for all types of different reasons‚ we communicate to express a need or desire‚ to share ideas and information‚ to reassure‚ to express feelings‚ socialise‚ to share an experience‚ all essential for building and maintaining relationships. 1.2 Communication in the workplace is an essential tool we use to meet the needs of individuals with ABI/LD‚ great communication skills are integral to the role of a support worker.
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3.0 The Social and Cultural factors that influence a sanitation project Sanitation can best be defined as the way of collecting and disposing of excreta and community liquid waste in a germ-free way so as not to risk the health of persons or the community as a whole (WEDC‚ 1998). Sanitation systems properly designed‚ may not necessarily be appropriate for a group of people when relevant factors like social and cultural practices affecting sanitation and hygiene are not taken into account. Lack of
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ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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Communication is the imparting or exchanging of information by speaking‚ writing‚ or using some other medium. With in all health and social care settings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected. Verbal communication Verbal communication is getting across a message‚ idea‚ or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The
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5th edition London‚ Saunders Elsevier Department of Health (2004) Appendix 2: Core Dimension 2 Personal and People Development NHS Knowledge and Skills Framework. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4107980.pdf [20/01/2011] Freshwater D (2003) Counselling Skills for Nurses‚ Midwives and Health Visitors. Philadelphia‚ Open University Press Hargie O‚ Dickson D and Tourish D (2004) Communication
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Public health and social justice are very much interlinked (Gostin & Powers‚ 2006). Public health focuses on addressing the health care needs of the community rather than the individual‚ and on prevention rather than cure (Blacksher‚ 2014). Social conditions is one of the important underlying determinants of health. In view of this‚ social determinants such as living conditions‚ housing‚ a unhygienic and polluted environment which depend on the socio-economic status of the individual have to be addressed
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PRESENTATION AIMED AT SOCIAL CARE WORKERS 163830011176000 Bi. Define direct and indirect discrimination. Direct discrimination is intended by an individual usually due to a person’s background culture‚ personality‚ race‚ disability‚ gender‚ religion‚ sexual orientation and age. Indirect discrimination is when there is an organisation that applies a provision or a practice which disadvantages people of a particular group defined by‚ race‚ disability‚ gender‚ religion‚ sexual orientation and
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