STUDY OF BPO INDUSTRY WITH REFERENCE TO EMPLOYEE ATTRITION AND RETENTION” Introduction The study deals with attrition issue in BPO‚ the reasons of attrition and retention strategies for the same. Experts point out that continued high growth in an industry can be an issue because it strains systems and governance processes that needs time to mature and to be institutionalized. The IT enabled services (ITES) and Business Process Outsourcing (BPO) constitute the fastest growing industry in India
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are steadily increasing. Since the product differentiation in this industry is low‚ the switching costs are also low. Therefore‚ the competitive force coming from customer bargaining power is very strong. Supplier Bargaining Power: There is a scarce amount of raw materials for steel in this industry and there are very few suppliers for them. Most of the materials are imported into the United States. Therefore‚ the competitive force coming from supplier bargaining power is moderate to weak. Potential
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Required: Use Michael Porter’s Five Forces model to analyse any Industry of your choice in Zambia Due date: 20th September 2012 Lecturer: Mrs Mutere 1 CONTENTS PAGE 1.0. INTRODUCTION ...................................................................................................................... 3 2.0. OVERVIEW ............................................................................................................................... 3 3.0. INDUSTRY ANALYSIS ........................
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Porter’s five forces analysis of the Personal Computer (PC) industry In his article “The five competitive forces that shape strategy“‚ Michael Porter (2008) updates and extends his “five forces” framework he first introduced in 1979 and which has influenced the academic and business research for decades. He reaffirms that “THREAT OF ENTRY”‚ “THE POWER OF SUPPLIERS”‚ “THE POWER OF BUYERS”‚ THE THREAT OF SUBSTITUTES”‚ and “RIVALRY AMONG EXISTING COMPETITORS” are the forces that shape every
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furniture conglomerate‚ has taken on aggressive growth goals over the past several years in an effort to remain competitive. With this in mind‚ Michael Porter ’s "5 Forces" are applied to IKEA for better understanding of the organization as such: INTERNAL RIVALRY/COMPETITORS- The organization operates in a highly competitive industry‚ characterized by other low priced furniture producers such as Galiform of England and retailers such as Wal-Mart of the United States. Internally‚ the organization
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Malaysia Telecom Brief By Ken Zita T he Malaysian government has been heavily engaged Contents in industrial policy for telecom and information Political and Economic Brief 3 technologies. Network services were liberalized in the Economy 3 early 1990s under the nationalistic and closely managed Telecom Policy Environment 5 economic policies of the former Prime Minister‚ Tun Telecom Sector Restructuring 6 Dr.Mahathir Mohamad. Mahatir’s detractors view these MCMC 9 early stages of
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Power Conclusion questions: 1) To what extent do individual buyers have the ability to negotiate low purchase prices with typical firms in this industry? a. Answer- Consumers can’t negotiate prices with fast food restaurants. However‚ there is a large degree of internal rivalry in the industry‚ with a very strong cross-price elasticity present in the industry. This encourages low prices due to a strong degree of substitution and gives consumers back some power. 2) To what extent do purchase prices
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Porter’s 5 Forces Low Threat of Entry Ryanair benefiting from large economies of scale and have massively reduced long run average costs. They have struck deals with Boeing and Airbus for reduced prices (1/3rd of listed price) on 737 aircraft in bulk buying therefore new entrants to the market will not get these reduced prices as they do not hold a similar relationship and they will not be able to order in bulk. Ryanair have struck deals with many local airports over flight paths and
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Bangladesh Setting up a Company • Setting up a Company • Board of Investment • Foreign Investment • Type of Companies • Incorporation of a Company • Setting up a Joint Venture Top of page [pic] Setting up a Company Bangladesh has some of the most liberal investment incentives in Asia‚ with an absence of any prior approval requirements or limits on any foreign equity participation‚ except registration with the Bangladesh Board of Investment (BOI). The government
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Porter’s five forces: Veola Supplier Power: Veolia doesn’t have any supplier. Buyer Power: Veolia’s buyers are only cities or country so the buyer power is very strong because if Veolia lose a client‚ it represents lot of money Competitive Rivalry: Veolia water has a few of competitor in France : “Lyonnaise des eaux” and COVED. Both‚ they share all the water network in France. Veolia energy: the main competitor and leader on the market is GDF SUEZ Veolia transportation:
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