Presented by: Janvier Marolop Background Business Process Outsourcing (BPO)‚ is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business process to a third party service provider. Since the mid-1990s‚ BPO firms have been one of the largest job creators in India‚ redefining pay scales and the work environment for many young Indians. Indian companies offered a bouquet of outsourced services like customer care‚ medical transcription‚ medical
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1. Introduction: Job satisfaction describes how content an individual is with his or her job. It is a relatively recent term since in previous centuries the jobs available to a particular person were often predetermined by the occupation of that person’s parent. There are a variety of factors that can influence a person’s level of job satisfaction. Some of these factors include the level of pay and benefits‚ the perceived fairness of the promotion
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Porter’s Five Forces of Competitive Framework: Porter’s five forces of competition framework view the profitability of an industry as determined by five sources of competitive pressure. These five forces of competition include three sources of “horizontal” competition: competition from substitutes‚ competition from entrants‚ and competition from established rivals. Two sources of “vertical” competition are the power of suppliers and power of buyers. Following are the sources of “horizontal”
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The model of five competitive forces of Porter describes the competitive system in which the company operates. The competitive structure of a sector therefore depends on the simultaneous interaction of the 5 competitive forces that are: 1. Intensity of competition between firms in the same sector; 2. Bargaining power of suppliers 3. Bargaining power of buyers (customers)
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ON PESTLE ANALYSIS OF AUTOMOBILE SECTOR OF INDIA Submitted to: (LOVELY INSTITUTE OF MANAGEMENT) MBA Ist ± B(Ist Sem.) (Session 2009-2011) Date- 05 Dec 2009 Submitted To: Submitted By: Miss Impreet Kaur Suman Tiwari Roll No. A-22 Reg. No.10904478 ACKNOWLEDGEMENT I would like to confer my heartiest thanks to my coordinator of Business Environment and class teacher Miss Impreet Kaur for giving me the opportunity to expel and work in the field of Environmental Analysis‚ especially
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BPO Industry in India- A Report Summary This report discusses the concept of BPO ‚ its entry in the Indian markets ‚ its reasons for doing so‚ its present and projected growth‚ the competition given to the Indian BPO industry by the developing BPO demand in China and also discussing the BPO industry and its growth in China and the major catalyzing factors taking the BPO to the Chinese markets. BPO industry in Indian is fuelled and propagated by the youth and it is the presence of this youth
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Porter’s Five Forces: Travel Agency : Industry Rivalry : Highly Fragmented Industry with Intense Rivalry Highly Fragmented Industry. Organized players would barely have 15-20% of the marketplace Most of organized players are present in metros & mini-metros Large disposable incomes in towns like Lucknow‚ Jaipur‚ Coimbatore etc. serviced by family run unorganized players Industry rivalry is intense but not cutthroat Rivalry Intense because of low switching costs‚ low levels of product differentiation
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commercial services since 2012 which has placed much pressure main players (France - Mobile Market Insights‚ Statistics and Forecasts‚ n.d). Question 2: Porter Five Forces Analysis is a framework to analyze the level of competition within an industry and business strategy development (Porter’s Five Forces‚ n.d). Five Forces Analysis for France as below: Before Iliad’s entrance into the market‚ the three main players‚ namely Orange‚ SFT and Bourges Telecom dominated the market. Hence‚ supplier
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Industry Analysis Barriers to Entry. Processes involved in the manufacture of soft drinks are standard in the industry; thus‚ knowledge needed to begin production is not complex and can easily be acquired. In addition‚ inputs used in the manufacture are commodity items (e.g. sugar‚ syrup‚ and fruit juices). Though the latter factors increase the susceptibility of companies to face new entrants‚ still‚ threats of entry by potential competitors are at a low degree. This is due to the fact that capital
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Introduction: As per today’s scenario we are aware that India is witnessing a boom in BPO industry. With India being one of the favorites for outsourced business‚ the business of BPO’s has increased to many folds. The business which was worth $4 billion in 2004 rose to $65 billion in 2010 as per the research conducted by McKinsey & Company. It has given ample employment opportunities to Indian people. But this also showed the negative side of the business. It has been said that it costs thrice
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