Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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net profit (net margin – rent‚ rates‚ insurance…) * Establishment and maintenance of standards. SOP (standard operational procedures) * Pricing * Prevention of waste * Prevention of fraud * Management information Problems of F&B control * Perishability of food * Business volume unpredictability/sales instability * Menu mix unpredictability * F&B operation short cycle -> little time for many control tasks * Departmentalization - several production and service
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FOOD AND BEVERAGE HISTORY Around the time of A.D 850 legend has it that a lone shepherd and his flock happened upon a strange new plant that was growing upon the slopes of lonely hillside. Before the shepherd could intervene some of his herd had started to chomp away at this newly discovered delicacy. After about a quarter of an hour the shepherd began to notice that the entire flock were acting in an extremely lively manner. They appeared to be not only very alert but even hyperactive. Now the
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A REPORT ON FOOD AND BEVERAGE OPERATIONS BY Javed Hussain Attar Introduction: This paper is mainly about the establishment of a gym in a five-star hotel which consists of 400 bedrooms. Being an Executive Chef in the above mentioned hotel I am responsible to establish a small restaurant in the gym. The gym is open for all the customers and the staff as well. The restaurant should contain the food and also the beverages. Both the food and beverages should be healthy and hygienic as it helps
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Food and Beverage Service Training Manual Preface This training manual is meant to be a guide to all hotel personnel in food and beverage service who are involved in the day-to-day training of staff either part-time. Furthermore‚ it ensures a uniform system of training inputs. It also acts as a self-study guide to any individual who wishes to develop himself/ herself in the vocation of a waiter or restaurant supervisor. The book was developed after understanding the problems that personnel
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1. What is the Guest – Innkeeper Relationship? An innkeeper owes certain duties to those who use the hote’s facilities - Right to be Received. If propery is stolen‚ te extent of the hotel’s liability will be directly impacted by whether or not the property owner is a guest. A hotel owes a duty to guests but not to others who refeain from insulting or humiliating them - Right to be entertained The outcome of many lawsuits turns on whether or not the plaintiff is a guest. 2. Who is
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Assessment criteria 1.4 justify the suitability of systems for particular food and beverage outlets. System of suitability of particular food items:- Batch cooking is used in hotels‚ restaurants‚ banquets‚ conference and meetings‚ events‚ night clubs‚ bars and cafes. The restaurants serve the food in table service and the menu is an a la carte. Call order is used in cafes‚ pubs‚ bars and night clubs. The foods are served as table service‚ counter service and plate service; it is an a la
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Food and Beverage 1. Description of organizational procedures for use of legal measurement of drinks and the importance of doing so. I was employed as a waiter at Co.Fi restaurant in Brooklyn. According to their policies and procedures I was not allow to serve alcohol to any person under the age of 23. I was required to ask customers for identification. Although the South African Liquor Act states that any person over the age of 18 may be served with alcohol‚ Co.Fi did not allow that. I
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support activities generate revenue adequate to pay for themselves. Consequently‚ he wants the parking lots‚ game programs‚ and food service to all be handled as profit centers. At a recent meeting discussing the new stadium‚ Starr told the stadium manager‚ Hank Maddux‚ to develop a break-even chart and related data for each of the centers. He instructed Maddux to have the food service area break-even report ready for the next meeting. After discussion with other facility managers and his subordinates
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DOCTOR TECHNOLOGIAE: FOOD AND BEVERAGE MANAGEMENT Qualification code: DTFB01 Campus where offered: Pretoria Campus REMARKS a. Admission requirement(s): A Magister Technologiae: Food and Beverage Management or a qualification at nqf Level 8 (old) or nqf Level 9 (new) in the food and beverage field. Selection criteria: Selection is based on a personal interview with the departmental selection panel. Registration prior to the approval of a protocol is provisional and will be made official only if the
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