second semester Written Assignment Topic: H istory of the 2001 -2002 concession public tender process in Macau Name: Lau Hiu Tung Number: B-A7-0070-2 Date: 30 April 2010 Abstract The purpose of the report this time is to share and have a discussion in the concession public tender process in 2001 – 2002. By reading this sharing‚ I hope we can have a clear picture about the whole tender process‚ what has happened‚ and how was it organized during those 2 years. As this is a very important
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Q1 explain in brief the process involved in personal selling The 8 Step Personal Selling Process - let us help you Personal selling is the most expensive form of advertising and to be effective one should use a step by step process to gain the most benefit. Personal selling can adjust the manner in which facts are communicated and can consider factors such as culture and behaviour in the approach. They can ask questions to discover the specific need of the customer and can get feedback and
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Basic steps of management Any organization‚ whether new or old‚ whether small or big‚ needs to run smoothly and achieve the goals and objectives‚ which it has set forth for itself. For this to happen‚ they must develop and implement their own management concepts. There are basically four management concepts that allow any organization to take control of its destiny. These four concepts of management‚ translated into functions lead to the creation of a cohesive organization‚ which smoothly achieves
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EMPLOYEE RELATIONS Employee relations in hotels and catering is about the management of employment and work relationships between managers and workers and‚ sometimes‚ customers. The employee relations can be briefly divided in some “factors” i.e.: Unionisation Structure Culture Collective bargaining Negotiation Consultation Conflict Management Empowerment Grievance & disciplinary 1.1. Unionisation All employees‚ in every kind of business‚ are united by “unionisations”‚ which are employees’ organisations
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submitted in response to the case study of module 08 in Professional Qualification in Human Resources Management. I am extremely grateful to all people‚ too numerous to mention‚ who have contributed to this case study. The Management Process ‚analyzation of a case in an organization‚ how to give an solution to the problems based on the theory and techniques which I have included in this case study are the most valuable ideas I have gained from my lecturers at IPM and various HRM Professionals
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Employee relations may be defined as those policies and practices which are concerned with the management and regulation of relationships between the organisation‚ the individual staff member‚ and groups of staff within the working environment. The objective of the policies and practices are to create • An effective mechanism for communication and participation • A safe and secure work environment • Commitment for the employer and motivation for the employees Employment relationships are built
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11/8/04 3:01 PM Page ii Chapter 1 THE STUDY OF INDUSTRIAL RELATIONS Chapter 2 THE CHANGING NATURE OF WORK AND EMPLOYMENT bray_Chapter 01 11/8/04 3:01 PM Page 1 part one the n a t u re and c o n t e x t of industrial re l a t i o n s bray_Chapter 01 11/8/04 3:01 PM Page 2 bray_Chapter 01 11/8/04 3:01 PM Page 3 chapter one the study of industrial relations learning objectives After reading this chapter you should be able to:
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Techniques and tools of Operations Research 2 5 10 5 a. Explain the steps involved in linear programming problem formulation. Discuss in brief the advantages of linear programming. b. Alpha Limited produces & sells two different products under the brand names black & white. The profit per unit on these products in Rs. 50 & Rs. 40 respectively. Both the products employ the same manufacturing process which has a fixed total capacity of 50‚000 man-hours. As per the estimates of the
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STRATEGIC PLANNING: A TEN-STEP GUIDE* I. IMPORTANCE OF PLANNING There is broad agreement among nonprofit leaders and experts that planning is a critical component of good management and governance. Planning helps assure that an organization remains relevant and responsive to the needs of its community‚ and contributes to organizational stability and growth. It provides a basis for monitoring progress‚ and for assessing results and impact. It facilitates new program development. It enables an
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13-1 “Advertising‚ Public Relations and the 2008 Beijing Olympics” International Marketing Analyze the reasons why the Chinese government hired a Western public relations firm to work on the 2008 Beijing Olympics. Over the past three decades or so‚ the body of knowledge of public relations has grown significantly and public relations continue to evolve as a strong discipline (Sriramesh and Vercic‚ 2001). It is important to note that public relations are not marketing but good relations with the
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