Running Head: Strategic Quality Management and Customer Satisfaction Paper Strategic Quality Management and Customer Satisfaction Paper MGT/449 June 20‚ 2011 Ms. Tracy King-Dye Strategic Quality Management and Customer Satisfaction Paper Microsoft Corporation was established in 1975 by Paul Allen‚ and Bill Gates. Microsoft Corporation is a publically traded multinational corporation headquartered in Redmond Washington. Microsoft Corporation develops‚ and manufacturers
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Why Customers Feel Locked into Relationships: Using Qualitative Research to Uncover the Lock-in Factors TABLE OF CONTENTS Abstract 2 Introduction/Synopsis 3 Methodology 7 Data Collection 8 Implications for Managers 13 Limitations & Further Research 15 Conclusion 17 Abstract The objective of this research is to explore the factors leading to the customer locking in relationship with the service using qualitative research techniques. We further intend to
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ABSTRACT This study explored the customer relationship management of Tesco. Tesco is the leading retailer in UK. It manages over a thousand supermarkets‚ hypermarkets‚ and convenience stores in the United Kingdom‚ Ireland‚ Central Europe and Asia. The study analyzed the customer relationship management‚ changes in consumer behavior‚ business environment‚ and PESTEL‚ which is very important in strategic and competitive study of an organization‚ especially in the retail and service industry. Since
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A DC motor is a mechanically commutated electric motor powered from direct current (DC). The stator is stationary in space by definition and therefore so is its current. The current in the rotor is switched by the commutator to also be stationary in space. This is how the relative angle between the stator and rotor magnetic flux is maintained near 90 degrees‚ which generates the maximum torque. DC motors have a rotating armature winding but non-rotating armature magnetic field and a static field
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The speed of an asynchronous motor rotating field and thus its rotor speed depends on the number of pairs of poles in the stator field .the rotor speeds n are lower than the table values by the amount of the relevant slip speed ns. Motors are designed with up to three stators windings‚ which have different number of pairs of poles. They can therefore run at up to pairs of poles. They can be in any desired ratio to one another. A pole-changing switch is used to changing poles for the desires speed
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GROUP 4 JULY 26‚ 2013 EE 4101 ENGR. KENNETH F. FAJILAN Reluctance Motor Introduction A reluctance motor is a type of electric motor that induces non-permanent magnetic poles on the ferromagnetic rotor. Torque is generated through the phenomenon of magnetic reluctance. There are various types of reluctance motor: Synchronous reluctance Synchronous reluctance motors have an equal number of stator and rotor poles. The projections on the rotor are arranged to introduce internal flux “barriers“
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Design of Induction Motors Introduction: Induction motors are the ac motors which are employed as the prime movers in most of the industries. Such motors are widely used in industrial applications from small workshops to large industries. These motors are employed in applications such as centrifugal pumps‚ conveyers‚ compressors crushers‚ and drilling machines etc. Constructional Details: Similar to DC machines an induction motor consists of a stationary member called stator and a rotating
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Introduction Customer Relationship Management (CRM) has become a main focus for businesses with today’s markets becoming more saturated and competitive. ‘Customer Relationship Management is the ultimate challenge for marketing experts in any business. A successful company will use customer information wisely to build relationships with their customers‚ on the level that together they will work together towards a long-term relationship.’ (Xu et al. 2002) High customer Intimacy can
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Contents Industry Overview 3 Porter’s 5 Forces 3 1. Bargaining Power of Suppliers 3 2. Bargaining Power of Buyers 4 3. Rivalry Among Competitors 4 4. Barriers to Entry 5 Barriers to Exit 5 5. Threat of Substitutes 6 Overall Industry Attractiveness 6 Emerging Trends in the Industry 7 Value Chain Analysis 7 VRIO FRamework 8 1. Design and technological capability 8 2. Loyal vendor base 8 3. Manufacturing synergies 8 4. Sales and Distribution Network 8 TATA
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SISTEMAS DC Motors Catedrático: Ing. Gustavo Mendoza Leal Alumno: Alfredo Valdés Cárdenas Introduction A DC motor is a type of electrical machine that converts direct current into mechanical power by means of a magnetic field. DC motors are widely used in field applications because of their many advantages over AC motors such as speed control‚ high starting torque‚ quick starting‚ stopping‚ reverse and acceleration and free from harmonics found in AC. Applications of DC motors include but
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