IT and Internet ’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries.
Premium Marketing
problem two weeks into my internship with Raffles Hotel Marketing Communications. After my orientation week‚ it was finally time for me to take on projects on my own and start communicating with some of the clients and media the department would follow up from time to time. One of the projects that I was tasked was to prepare the Arabic version of Raffles Hotel’s fact sheet for the Saudi Arabia sales trip that the Director of Sales and Marketing will be doing at the end of the week. This request
Premium Arabic language Saudi Arabia Iraq
Early marketing strategies: Videocon offered brand at affordable cost‚ which gave strength to their marketing activities. They mapped their marketing platform and established each segment with prompt marketing communication to the customers. Their multi-brand strategy helped them present at higher-end‚ mid-end and to the lower end segments to tap huge urban and rural area. Entertainment and sports have been their major sectors for advertising and promotional strategies. With sponsorship in Cricket
Premium Shahrukh Khan Shahrukh Khan Marketing
HILTON HOTELS CASE Business Context/Key Business Drivers Hilton Hotels is one the biggest lodging company worldwide and has been recently acquired by Blackstone Group. In 2007 Hilton’s portfolio characteristics are: • close to 3‚000 hotels between all its brands; • Properties can be: a) directly owned; b) managed; c) franchised. The latter is the most common solution; • covers almost the possible spectrum of lodging. The IT function is considered part of the core business and the
Premium Customer relationship management Hilton Worldwide
Zip Into 2013 with Us! Hilton Head Island Visitor & Convention Bureau 2012-13 Destination Marketing Plan { Chairman‚ Hilton Head Island Marketing Council Steve Birdwell { Hilton Head Island Marketing Council Steve Birdwell‚ Chairman Kathi Bateson Cary Corbitt Karen Kozemchak Ryan Matz Tom Ridgway Steve Riley Carolyn Vanagel Rob Jordan Gerard Mahieu David Tigges { Hilton Head Island Marketing Council Short Term Goals Top 5 1. Identify our top assets (events/attractions/ activities)
Premium Traveler Brand Travel
Brian Lowe Case: Hilton 1. If the company had dropped product 103 as of January 1‚ 2004‚ what effect would the action have had on the $158‚000 for the first six months of 2004? The variable costs associated with product 103 will go away when the product line is eliminated. However‚ the fixed costs will remain and be spread over the other two programs. In order for the company to consider eliminating the product‚ the variable costs removed must be greater than the product sales. -------------------------------------------------
Premium Marketing Profit Costs
Individual Assignment Panda Hotel – Marketing Research SUBJECT: HC2022H Student ID: HIH0848 Name: Jenzen Tse Lecture: Terry Sir Due date: 26/06/2013 CONTENTS Pages One of the biggest Hong Kong based organisations “Hopewell Holdings Limited” is an infrastructure and property company was founded by Sir Gordon Wu Ying Sheun. Hopewell
Premium MTR Hong Kong Hotel
Development of Marketing Strategy Market: A market is any one of a variety of different systems‚ institutions‚ procedures‚ social relations and infrastructures whereby businesses sell their goods‚ services and labor to people in exchange for money. Goods and services are sold using a legal tender such as fiat money. This activity forms part of the economy. It is an arrangement that allows buyers and sellers to exchange items. Competition is essential in markets‚ and separates market from trade
Premium Marketing
Strategies for International Marketing The process of penetrating and then developing an international market is a difficult one‚ which many companies still identify as an Achilles ’ heel in their global capabilities. Two aspects of the typical approach are particularly striking. First‚ companies often pursue this new business opportunity with a focus on minimizing risk and investmentthe complete opposite of the approach usually advocated for genuine start-up situations. Second‚ from a marketing
Premium Marketing
Hilton Hotels Corp. Customers satisfaction - problem is taken care of by hotel staff and the flawless stay. Late 2003‚ Hilton spent a whooping $50 Million on a customer information system. The customer information system – OnQ. Part of 2 year old customer relationship management strategy. “Reason for being”‚ “100% percent customer satisfaction” and “Customer really matter” – Hilton Hotels Corp hospitality. OnQ 70% custom coded system. Custom components - Property management system‚ CRM
Premium Customer relationship management Customer service Sales force management system