company’s customer groups B) The stage of the life cycle at which the product or service stands C) The activities of the company’s competitors D) All of the above 3) Which of the following competitive factors and performance objectives is unlikely to satisfy customers? A) Low quality leading to a need to excel at producing large quantities at low prices. B) A wide range of products and services underpinned by excellence at flexible operations. C) Low
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1. ASSIGNMENT 2: OPERATIONS DECISION Introduction This document will briefly describe the details of a fictitious business (X-QUIZIT INC). It will show an assessment of the current environmental scan factors that are relevant to the business decision making process and the factor that will have the greatest impact on the business operations and management’s decision to continue or discontinue its operation. It will also show an evaluation of the financial performance of the company using the
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Operation anaconda was US operation against the Taliban. The operation took place in the Shahi-Kot Valley and Arma Mountains southeast of Zormat. This operation was the first large-scale battle in the United States War in Afghanistan since the Battle of Tora Bora in December 2001. The operation consisted of 1‚700 airlifted U.S. troops and 1‚000 pro-government Afghan militia battled between 300 too 1‚000 al-Qaeda and Taliban fighters to obtain control of the valley. The Taliban and al-Qaida forces
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CHAPTER 1 Operations management Short case: Dealing with variety – two examples The Bombay Tiffin Box Suppliers Association (TBSA) operates a service to transport home-cooked food from workers’ homes to office locations in downtown Bombay. Workers from residential districts must ride commuter trains some 30–40 km to work. Typically‚ they are conservative diners‚ and are also constrained by strong cultural taboos on food handling by caste‚ which discourage eating out. TBSA arranges for food
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Running head: OPERATIONS SERVICE MANAGEMENT Operations Service Management Name: Institution OPERATIONS SERVICE MANAGEMENT Introduction Operations management is the process by which the managers in an organization ensure that all the services delivered by the organization are efficient using as little resources as possible. The essay uses the electronic business as the example in this case. Service people are the members of staff that help to attend to the clients or customers. In short
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OPERATIONS STRATEGY PRODUCTIVITY‚ COMPETITIVENESS‚ STRATEGY Productivity is about how effective an organization is in the use of its resources. Competitiveness is how effective an organization is in the marketplace compared with other organizations that offer similar products/services. Strategy shapes the plans that determine the direction an organization takes in pursuing its goals. (US companies‚ suffering from impressive success of foreign companies on the US marketplace place increased
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OPERATION MANAGEMENT Question 1 Briefly explain the activities in Operation Management. Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.The part of an organisation that is responsible for this activity is called the operations function and every organisation has one as delivery of a product and/or service is the reason for existence. Operations managers are the people
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KAIZEN SCHOOL OF BUSINESS MANAGEMENT MARKS: 80 COURSE: _______ SUBJECT: OPERATION MANAGEMENT N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name:___________________ Reference Number: ________________ Case – 1 OM IN SNACKS Let’s say that you decided to go for some snacks with your friends. Among many options‚ you can go to a roadside thela (cart)‚ a snack joint like are Udipi restaurant or some restaurant which serves many things including full meals‚ to name few
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QUALITY ON THE FLOORS OF PEPSI Established in the Carolinas in 1898‚ Pepsi-Cola has a long and rich history. The drink is the invention of Caleb Bradham‚ a pharmacist and drugstore owner in New Bern‚ North Carolina. This young pharmacist began experimenting with combinations of spices‚ juices‚ and syrups trying to create a refreshing new drink to serve his customers. He succeeded beyond all expectations because he invented the beverage known around the world as Pepsi-Cola. The business began to
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Maintenance methods as applied to our study group 1. Introduction The system of study group’s reliability often depends on the effort of many individual members of the group‚ making reliability a group good. It is well-known that purely voluntary provision of the group good may result in a free rider problem: individual members of the group may tend to shirk‚ resulting in an inefficient level of group good. How much effort each individual member of the group exerts will depend on his or her own benefits
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