THE BALANCED SCORECARD IN AN INDONESIAN PHARMACEUTICAL COMPANY A CASE STUDY IN PT. DEXA MEDICA 1. INTRODUCTION 1.1. Background of the Study In modern competitive global economy‚ it is more important than ever to understand the process of value creation in the organization. The need to manage with a high level of customer focus‚ a clearer understanding of core business processes‚ the necessity of motivation and commitment of employees‚ the need for change on a continuous basis‚ and effective
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Kashun Davis TMAN 680 Fall 2012 Balanced Scorecard: Samsung Samsung is the technology-based organization that will be the subject for my Balanced Scorecard. Founded in 1938 in Seoul‚ South Korea‚ Samsung Electronics Co. Ltd. engages in the manufacture‚ distribution‚ and sale of finished electronic products and device solutions worldwide. They offer consumer products‚ including mobile phones‚ tablets‚ televisions‚ Blu-rays‚ DVD players‚ home theaters‚ multimedia players; home appliances‚ such as
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Contents Introduction………………………..………………………….…... 2 1 The nature of law. ………..……………….………………….. 5 1.1 Historical background……………………………………….. 6 1.2 Trial by jury……..……………………….…………………...7 1.3 Magna Carta…………………………………………………. 8 2 Administration of justice in Britain…………………………...9 2.1 The English law……………………….…………….…………9 3.2 Scots Law……….……………………………………….…. 9 3.3 The Parliament of the United Kingdom………...………….11 3
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CHAPTER 3: ATTITUDES AND JOB SATISFACTON CASE: JOB CRAFTING (Prepared by Nguyen Quang Luan) Question 1: WhaWhy do you think many people are in jobs that are not satisfying? Do organizations help people craft satisfying and motivating jobs‚ and if not‚ why not? I think many working people are in jobs that are not satisfying due to facet that they are experiencing at work such as work itself‚ Pay‚ Promotion‚ Supervision‚ Co-Workers and Overall facet. The Fatima case shows
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1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship
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Harley Davidson‚ the name makes grown men smile and act like kids. The only problem is that Harley Davidson only targets grown men the company has lost its younger crowd to the "crotch rockets". Honda and Yamaha are two companies that have taken advantage of this and they have stolen many customers from Harley Davidson. What is being proposed here is to revamp Buell and make a true Harley Davidson "crotch rocket". How this will be accomplished is by looking at the companies ’ strengths‚ weaknesses
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KEY BENEFITS OF BALANCED SCORECARD Better Strategic Planning The Balanced Scorecard provides a powerful framework for building and communicating strategy. The business model is visualized in Strategy Maps which forces managers to think about cause-and-effect relationships. The process of creating a Strategy Map ensures consensus is reached over a set of interrelated strategic objectives. This means that both performance outcomes as well as key enablers of future performance (such as the intangibles)
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the United States has affected the sales of Harley-Davidsons motorcycles in 2007. With low interest rates‚ increasesin the price of gas‚ and increases in unemployment; these economic uncertainties have led the company to make a decision of reducing their production and shipment until the economy recovers. On the other hand‚ the international retail sales of Harley-Davidson have increased 13.7 percent in 2007. Compared to the figures in 2006‚ Harley-Davidsons production sales have increased 15.0 percent
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Harley-Davidson Case Analysis Harley-Davidson should tailor is product and service offerings to the 55-64 year old segment‚ and expand its Rental and Rider’s Edge programs to continue growing Market leader in motorcycles - Market leader with 50% domestic and 32% global market share in motorcycles - Stock prices CAGR since 1989: 32% - American legendary lifestyle brand - Loyal customers: 900‚000 members in Harley-Davidson Owner Group - 50% of sales to repeating customers Ageing customer
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I) Problem/Issue Statement: Harley Davidson‚ a highly distinctive motorcycle company whose success was built on its brand image‚ may have reached the pinnacle of its growth in the late 1990s and early 2000s. The combined effects of a market focus on a narrowing demographic group‚ the difficulty experienced in gaining market share in Europe‚ and short-term forecasting problems led to the concern of the company’s future. II) Alternatives: a) Status-quo b) Focus on building the Buell name brand
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