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    Harley-Davidson Case Study Based on this case and other information about Harley at www.harley-davidson.com and other sources‚ what do you think are its major strengths and weaknesses? Strengths Harley is American made. Being an American‚ having a local dealer‚ local repair shop‚ and local customer service is everything to a buyer. It also happens to be the only heavyweight motorcycle to be completely made in America‚ which gives the buyer a sense of security and confidence

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    Harley Davidson‚ Inc. Company Overview In 1903 the first Harley Davidson motorcycle was built by William S. Harley and Arthur Davidson (Harley‚ 2013). Harley Davidson motorcycles started out as racing bikes‚ being known not only their fast but also reliable motor (Harley‚ 2013). The company quickly grew and Harley Davidson motorcycles become an American icon. Harley Davidson Inc. became incorporated in 1981 (Harley‚ 2013). Five years later Harley Davidson became a publicly traded company

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    Point of View and Plot Development Third person omniscient point of view through Grenouille of passages in Perfume assist in the development of a plot for dramatic irony and also help to build tension in the plot. Grenouille says that his life will have no meaning without the girl’s (from the rue de marais) scent‚ so he kills her to get it‚ and finally feels happiness for the first time in his life. Diction that supports this is “no meaning”‚ “never”‚ and “happiness”. This passage builds tension

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    REPORT #1: STRATEGY ANALYSIS Harley Davidson Zach Jones 1. INTRODUCTION This project is one of three reports I will complete as part of the strategic analysis of Harley-Davidson. This first report focuses on strategy analysis and includes the following sections. First‚ the major concepts related to the competitive advantage analysis will be defined. Second‚ those concepts will be applied to the case of Harley-Davidson in order to analyze

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    1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship

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    Harley Davidson Case Analysis In 2007‚ Harley Davidson was the world’s most profitable motorcycle company. They had just released great earnings and committed to achieve earnings per share growth of 11-17% for each of the next three years. Their CEO of 37 years‚ James Ziemer‚ knew this would be an extremely difficult task seeing Harley’s domestic market share recently top off at just under 50%. The domestic market was where Harley’s achieved the most growth over the past 20 years and

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    Harley Davidson‚ the name makes grown men smile and act like kids. The only problem is that Harley Davidson only targets grown men the company has lost its younger crowd to the "crotch rockets". Honda and Yamaha are two companies that have taken advantage of this and they have stolen many customers from Harley Davidson. What is being proposed here is to revamp Buell and make a true Harley Davidson "crotch rocket". How this will be accomplished is by looking at the companies ’ strengths‚ weaknesses

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    1. What kinds of things has Harley-Davidson done well with its H.O.G program to create an extraordinary customer experience that is unique and valuable to its members? Harley Owners Group has been sponsoring many events and activities that can give their customer extraordinary and valuable experience. Examples of events and activities that are sponsored by independent dealerships such as Harley-Davidson Singapore are short rides‚ major destination rides‚ or local charity events. Numerous rides have

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    1. Explain how Talon helps Harley-Davidson employees improve their decision making capabilities. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory‚ vehicle registration‚ warranties‚ and point-of-sale transactions for all of Harley-Davidson’s dealerships. The system helps improve decision-making capabilities by offering an enterprise wide view of operations‚ sales‚ and expenses. The system automatically generates part orders‚ taking much of the guesswork out

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    VI. Appendices and Supporting Information I. EXECUTIVE SUMMARY The Harley-Davison motorcycle has been an American icon since the early 1900’s. They are known for producing high quality motorcycles and associated products; the company is renown for its customization of motorcycles. Distribution of Harley-Davidson motorcycles is accomplished through privately owned dealerships around the world. In addition‚ Harley-Davidson is also well known for their strong customer loyalty. This loyalty

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