Checkpoint 1: Customer Service Model IT282 Checkpoint 1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer
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CheckPoint TCP/IP LAN Plan 1‚ 2‚ 4‚ 11‚ 14‚ 15‚ 16‚ & 20 1. An IPv6 address is made up of how many bits? d. 128 IPv6 uses 128-bit hexadecimal addresses and has built-in security and QoS features. An IPv6 address is 128 bits rather than the 32 bits in an IPv4 address. This length increases the number of possible addresses from about 4 billion in IPv4 to 3.4 x 1038 addresses (that’s 34 followed by 37 zeros!) in IPv6. Unless IP addresses are assigned to every star in the universe‚
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WLAN Checkpoint student name IT/242 November 7‚ 2013 instructor WLAN Checkpoint For a business setting up a WLAN security is very important and should be top priority. If you do not secure your WLAN you are opening your business up to hackers that can ruin your business. Before you set up the WLAN a site survey should be done. This will determine what level of exposure your company is at and help decide how much security is needed. Of the many ways to protect your WLAN you should start
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Week 5 checkpoint IT The credit card data theft at TJX Companies is considered one of the worst ever. The case is significant because of a lack of appropriate security and control. Resources: Ch. 7 & 12 of Essentials of Management Information Systems Answer the following questions in 200 to 300 words: •List and describe the security controls in place. Where are the weaknesses? The thieves used several entry points to access TJX corporation systems. They accessed many TJX’s retail
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Dawn Lopez Week 8 The article that I have chosen is Spinal Bifida A Multidisciplinary Prospective. In this article it explains the different effects of spinal bifida within different domains ‚ with an effort to promote awareness and different treatments. This article also focuses on treatment statigies and that can help with the developmental disabilities associated with Spinal Bifida. Since spinal Bifida can be diagnosed before birth‚ treatments also begin when the fetus is
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CheckPoint Networking in Operating Systems Susy L. Alban IT/282 Ma 25‚ 2012 Richard Stevens CheckPoint Networking in Operating Systems Resources: Ch. 17 & 18 of A+ Guide to Managing and Maintaining Your PC Write a 1-page paper in which you address the following points: · How networking functions in an operating system · The necessary steps to enable networking on a workstation · Potential problems and solutions when connecting an operating system to a
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CheckPoint: TXJ Companies TJX was still using the old Wired Equivalent Privacy (WEP) encryption system‚ which was not hard for the hackers to figure out. One weakness was poorly secured computer kiosks located in many of TJX’s retail stores‚ which let people apply for jobs electronically. These same kiosks also provided access to the company’s internal corporate network. TJX could have switched to the more secure Wi-Fi Protected Access (WPA) standard with more complex encryption. TJX had also
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archive file of GLG 220 Week 4 Discussion Questions shows the Solutions to the following problems: DQ 1: 1. How can an observer experience two unequal high tides during a day? 2. What is the composition of sea water? What does salinity mean? 3. Beach erosion is related to natural process such as long shore current. How is beach erosion also related to human activity? 4. How do oceans regulate climate? DQ 2: 1. The Arizona cities of Flagstaff and Phoenix are relatively close to one another yet have
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1. (TCO 3) Prepare a five to seven paragraph response proposing leadership styles you would recommend for the Denver Airport Project. Please choose a combination (two or three) of the eight leadership styles presented in the Thompson textbook (Chapter 11: Leadership: Managing the Paradox). Please note that you are to also use three other sources from the internet or the DeVry online library. All sources must be cited. (Points : 30) Based on the reading it is hard to give a single leadership style
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Capstone Checkpoint week 9 HSM/230 Capstone Checkpoint week 9 Many issues are becoming problems for seniors‚ one of these issues is the possibility of losing one of the most important assistance programs that human services has to offer‚ the Medicare and Medicaid assistance programs for health and well-being of the seniors in California. This issue has been relevant for many years; however in recent years the California Legislature has been unable to successfully plan a budget that would
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