EXECUTIVE SUMMARY Research on self-assessment and total organizational excellence is still attracting interest from many researchers. Findings from concluded research indicate that Self-assessment methods are being used by many organizations to implement total quality management or Strategic Quality management. The technique of self-assessment is believed to be useful for any organization wishing to effectively monitor and improve its performance (Oakland‚ 2003). Several excellence models through
Premium Malcolm Baldrige National Quality Award Quality management Management
Strong/weak cultures Strong culture is said to exist where staff respond to stimulus because of their alignment to organizational values. In such environments‚ strong cultures help firms operate like well-oiled machines‚ engaging in outstanding execution with only minor adjustments to existing procedures as needed. Conversely‚ there is weak culture where there is little alignment with organizational values‚ and control must be exercised through extensive procedures and bureaucracy. Research shows that organizations
Premium Organizational culture
Organizational Change THE TECHTRON COMPUTERS "WANT TO SURVIVE‚ GO PUBLIC‚ AND THEN WHAT?" CASE Investors (venture capitalists) knew the potential was good for Techtron Computers to challenge the dominant players in the high-speed computing market. They also knew the types of computers Techtron hoped to bring to market were a long shot for success even with their significant financial investment. The four founders of Techtron all had come from large international corporations known for their high-speed
Premium Change management Innovation Organization
consequences of structure and profoundly affect the success of the business. What may not be as obvious but is clearly as influential is how organizational structure either supports or blocks employee behavior. There is many an employee who was terminated from one company to become a star in another similar position in a different enterprise. Why? In many cases organizational structure makes it impossible for such a worker to blossom and produce. For example‚ a dedicated but independent-minded employee will
Premium Organizational culture Customer Customer service
ENGL 1113: English Composition I Writing to Convince Essay Prof. Wise For this assignment‚ you are to select a topic that is somewhat global in nature and inspired from your reading Dr. Seuss using one of the Dr. Seuss stories‚ analyze the plot of the story to identify and explain the subtext of the story—the author’s theme or underlying lesson about something more than the literal story research some helpful background information that the author Dr. Seuss may have known or used to develop
Free Rhetoric Writing Critical thinking
“The social responsibility can be defined as the obligation of the organization to act in ways that serve both its own interests (making a profit) and the interests of its stakeholder.” (Sandy Millar‚ Christopher Theunissen‚ 2008‚ P69) Socially responsible organization takes action to ensure that their activities do not affect any of the stakeholders in a negative way. The McDonald’s is the leading global foodservice retailer with more than 30‚000 local restaurants serving 52 million people in more
Premium Social responsibility Corporate social responsibility
H A P T E R Organizational Culture Learning Objectives After reading this chapter‚ you should be able to: • Describe the elements of organizational culture. • Discuss the importance of organizational subcultures. • List four categories of artifacts through which corporate culture is communicated. • Identify three functions of organizational culture. • Discuss the conditions under which cultural strength improves corporate performance. • Discuss the effect of organizational culture on business
Premium Culture Organizational culture
ORGANIZATIONAL BEHAVIOR Course Code: MHR106 Credit Units: 03 Course Objective: To help the students gain knowledge about the functions and responsibilities of the manager and to provide students an understanding of Human Behaviour in organizations at individual‚ group and organizational level so as to enhance their managerial effectiveness. Course Contents: Module I: Introduction to Self and Management The Transactional Analysis‚ Managing and Managers‚ Organization‚ Organizations
Premium Management Organization Organizational studies
Organizational Behavior Chapter 1: Organizational Behavior and Opportunity 4. Briefly describe the elements of the formal and the informal organization. Give examples of each. Formal structure is the way that the organization is operated by those with responsibility for managing the organization. They create formal structures to ensure that the standard operating procedures are followed and the duties are streamed down by a hierarchical approach. I work in a formal structure (government
Premium Management Organization Organizational studies and human resource management
Personal Responsibility Heather Green GEN 200 February 25th‚ 2013 Professor Mesa Defining Personal Responsibility Personal responsibility means being accountable for yourself and your actions. When you possess personal responsibility‚ you set goals for yourself and make plans for your future. You are also able to identify your problems and work to fix them. Personal responsibility is being accountable for yourself and your actions. Aside from fixing mistakes‚ personal responsibility and being
Premium Responsibility Plan Psychology