define communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender and the receiver must
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worked‚ Discrimination‚ Health and safety‚ Holiday entitlements‚ Redundancy and dismissal‚ Training‚ Disciplinary procedures‚ Union rights and consultation‚ among many others. Labour law covers the deal between employee and employer. Health and safety laws cover the work conditions‚ and minimum wage and other laws set basic compensation levels. We also have the Disability Act‚ Manual Handling Operations and Regulations‚ Data Protection Act‚ The Medicine Act‚ General Social Care Council code 2001‚ RIDDOR
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people are what makes an individual and as a care worker it is important to recognise these and respect their individuality to ensure that they feel valued and included‚ if I treated everyone the same or made assumptions or decisions for my service user’s or stereotyped people this would cause them to feel unvalued which would dent their self-esteem and more seriously would mean I was working in a discriminatory way and the service user would not have their needs met. It is very important to value diversity
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who use the services want to achieve. Personalisation of social care service means that staff will need support to respond to a new ways of working‚ develop new skills and adapt to different procedures. Supervision is a process of managing functions intended to promote the achievement of organisational goals and to enhance the personal and professional capabilities of staff (The University of Georgia‚ 2008). As part of my job role‚ I need to ensure that the purpose of supervision is to see to it
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Model Assignment (Learner Extract) Issued September 2012 OCR Level 3 Cambridge Technicals in Health and Social Care Unit 1: developing effective communication in health & social care Please note: This OCR Cambridge model assignment may be used to provide evidence for the unit identified above. Alternatively‚ centres may ‘tailor’ or modify the assignment within permitted parameters (see Information for Teachers). It is the centre’s responsibility to ensure that any modifications
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Reflection on my personal effectiveness as a care worker • My communication skills • My caring Skills • My strengths and weakness My communication skills; Communication is the process of sending and receiving verbal and non-verbal messages‚ which involves exchange of information‚ feelings‚ needs and preferences. Communication consists of‚ Verbal skills: The tone‚ volume and the words we use. Non-verbal: Your body Language‚ facial expressions‚ touch and personal
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This assignment will reflect on a scenario concentrating on ageism and will focus on valuing diversity and anti-discriminative practice. It will discuss how they are important to the delivery of care. I shall also discuss how I have developed and improved my interpersonal skills with both patients and colleagues and overcome barriers created through prejudice and labelling. Also considered is how the Johari window (Luft & Ingham 1955) allows understanding of the self and how that has an important
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Partnership and Interprofessional Practice Working in partnership is a negotiation to working together by different agencies with the intention to secure the delivery of benefits‚ or added value‚ which could not be provided by one agency alone (Glasby and Dickinson‚ 2008). Interprofessional practice it is the ability of professionals to work in collaboration‚ applying knowledge and skills‚ to improve the service users experience of the service provided. For the purpose of this essay it will
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Number: 510 Unit Title: Lead and manage a team within a health and social care or children and young people’s setting 1.1- Explain the features of effective team performance The features of effective team performance is set up through positive leadership; something which is developed and nurtured. An effective team will work together‚ be focused and supportive of each other to achieve and reach goals. For a team to be effective‚ each team member needs to be clear on their roles and responsibilities
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Health Care and Its Implications Abstract This paper will discuss the broad sweeping scope of the social impact based on the theories presented within the text‚ scholarly resources‚ articles and Internet sources. The use of facts and social opinion will help corroborate the statements in this paper. The information provided in this paper will define a social problem that needs immediate attention and will provide possible solutions to the problem. The paper will explain the social
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