MIS 49F ASSIGNMENT 2 BORDERS HOTEL CORP. CASE SOLVED BY Özgür İlker AĞIRMAN Özlem ÖNCÜ 2012 TABLE OF CONTENT BORDERS HOTEL CORP. 3 THE BHC PROJECT 3 Financing Alternatives: 3 FINANCIAL STATEMENTS 4 Balance Sheet 4 Earning Before Interest and Tax 5 Impact of Financing Options on Earnings 6 Balance Sheet – Year 1 7 EVALUATION OF ALTERNATIVES 8 Alternative 1 : 20-year mortgage 8 Alternative 2 : Common Stock Issue 8 Alternative 3 : Common Stock and Preferred Stock
Premium Investment Corporate finance Rate of return
Case 8 The Acua Beach Hotel Block Booking of Capacity During a Peak Period SHenvl Knrlns‚ JocuBN Wtntz‚ eNp CuntsroPHER Lovnlocr The sales manager for a Caribbean hotel wonders whether to accept a large blockbooking at a discount rate ftom a Sroup participating in an international sporting eaent. Do the promised broadcasts as the host hotel for the upcoming West Indies Cricket Series‚ an important international sporting event. publicity benefits justifu the risk of turning higher
Free Caribbean
SOCIAL MEDIA AND CRM SUBJECT: BUILDING CUSTOMER RELATIONSHIP NATTIDA KRANCOMYEE‚ 13234371 MATEJ SLIVONIK‚ 13228484 NANTACHAI TANGWIBOONPANICH (BOM)‚ 13121680 OCTOBER 2012 1 SOCIAL MEDIA ........................................................................................................ 3 2 RELATIONSHIP BETWEEN SOCIAL MEDIA AND CRM ................................... 4 3 TYPE AND BREADTH OF SOCIAL MEDIA .................................
Free Social media Marketing Customer relationship management
Memo on Moscow Aerostar Hotel issues; HR Problem Statement: Moscow Aerostar’s lack of cultural understanding has translated into faulty recruiting‚ training‚ and incentive building practices‚ which has produced an environment of de-motivated‚ unproductive Russian employees‚ unsuccessful managerial talent development‚ and a company without cohesive/identifiable core values. There is adverse impact on the budget and a threat of long-run non-sustainability in the Russian hotel market. Situation:
Premium Culture Western culture Russia
Indhold Problemformulering 1 Definition af CRM 1 Hvorfor opstod CRM? 1 CRM applikationer 3 Hvordan understøtter CRM porters 12 strategier 4 Konklusion 5 Problemformulering Beskriv hvad CRM (Customer Relationship Management) er‚ og hvad det kan bruges til? Definition af CRM CRM kan opfattes som en disciplin‚ hvor der udelukkende er fokus på styring af salgs- og marketingaktiviteter over for kunden. Det har gennem tiden udviklet sig fra at være en simpel registrering af kundedata
Premium
A HOTEL PRACTICUM REPORT ON IVORY HOTEL AND SUITES Buntun Highway‚ Tuguegarao City‚ Cagayan‚ Philippines April 23‚ 2013 to May 18‚ 2013 In partial fulfillment of the requirements for the course HIM 71 Hotel Practicum (OJT) For the degree in Bachelor of Science in Hospitality Industry Management COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Tuguegarao City SUBMITTED TO: CRISTINA S. SORIANO SUBMITTED BY: ANDREA S. LACAMBRA SUBMITTED
Premium Hotel
Organizational Resources In the case study‚ it illustrates different kind of organizational resource‚ including human resources‚ financial resources‚ physical resources‚ general organizational resources‚ and organizational knowledge and learning. Human Resources Shangri-La invests heavily in training in the past. It puts a lot of resource to modest in their performances and provides the best services to customers with kind attitude. Its training programmers emphasize service attitudes‚ organizational
Premium Hotel Hotels Resource
ROLE OF CRM IN BANKING ABSTRACT Banks play an important role in the economic development of developing countries. The traditional functions of banking are limited to accept deposits and to give loans and advances. Today banking is known as innovative banking. Information technology has given rise to new innovations in the product designing and their delivery in the banking and finance industries. Customer services and customer satisfaction are their prime work. Current banking sector
Premium Customer relationship management
industry – with challenges ranging from tighter profit margins to new entrants in the newvehicle and aftermarket service business – original equipment manufacturers (OEMs) and dealers are turning more aggressively to customer relationship management (CRM) to help attract new customers‚ increase brand loyalty‚ reduce costs‚ increase efficiency‚ and maintain a competitive advantage. Today’s automotive consumers are increasingly well-informed and have an unprecedented level of choice in the marketplace
Premium Customer relationship management Customer service SAP AG
been a place where people from all status and spheres could have their moments in accommodation. Hotel The word hotel can be defined as public place which provides lodging and boarding to the genuine customer’s are payment it is regarded as a commercial catering established that provides the facility of food and beverage along with accommodation and entertainment. British law has defined ‘hotel’ or ‘Inn’ as a place where a beneficed travelers can receive food and shelter provided he is in position
Premium Hotel Motel Star