INTRODUCTION The Customers Service workshop is designed to teach companies how to deliver high levels of customer satisfaction based on people skills vs. technical skills. Technically oriented persons too often become so focused on providing a technical solution that they overlook the human side of the equation. This is a very common trait among support personnel who come to their position from technical or non-service backgrounds. The course teaches companies how to treat the customer as an important
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Part 1-Vocabulary 1. Bicameral- Having two legislative chambers or houses. 2. Coalition- An organization of people or countries involved in a pact or treaty (the Constitution). 3. Consensus- An agreement in the judgment or opinion for the Constitution reached by a group of people‚ or countries‚ as a whole. 4. Democracy- A political system in which the supreme power lies in a body of citizens who can elect people to represent them. 5. Divided government- One party controls
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TEAM BUILDING MODULE MODULE 1: PREPARING TO BE AN EFFECTIVE TEAM MEMBER •A team can only be as effective as its individual members. This module covers core skills that help employees contribute to their organisation’s success. Topic Outline a) You and Your Team b) Taking Responsibility c) Following Through on Commitments d) Contributing to Discussions e) Listening to Understand f) Getting Your Message Across Cleary g) Giving Useful Feedback h) Accepting Feedback Developing
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diagnosis or procedure. ADMISSION SUMMARY SHEET- FACE SHEET 3. N/A Not Available This abbreviation means not available. Jane Dare don’t have a name or address of any institution from which she was discharged from in last 60 days. ADMISSION SUMMARY SHEET 4. ER Emergency Room The section of a health care facility for providing rapid treatment to victims of sudden illness or trauma. This 73 year old presents to the ER C/O of SOB 3-4 times a day. HISTORY AND PHYSICAL 5. C/O Complains
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_________________________________________________ First Year of Use:_________________________________________ Source of Fund (Year included):__________________________ Kagawaran ng Edukasyon Republika ng Pilipinas i Grade 7 Science: Learner’s Material (Second Part) 3 Science- Grade 7 Learner’s Material: Second Part First Edition‚ 2012 ISBN: ___________ Republic Act 8293‚ section 176 indicates that: No copyright shall subsist in any work of the Government of the Philippines. However‚ prior approval of the government
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MODULE3_NSTP1_Empathy_BELENCIO Gina P. Belencio I Empathy Answer and discuss briefly the following questions: 1. The Filipino people are considered as one of the most hospitable citizens in the world- polite‚ friendly and honest character- but it’s mind boggling and intriguing that whenever one is put into power (given high authority or position‚ for example in the government)‚ that person becomes easily influenced and corrupted by the system transforming such person into a malevolent leader
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Assignment Booklet 3B Career And Life Management: Module 3 Section 2 Assignment Booklet 3B This Assignment Booklet is worth 100 marks out of a total of 200 marks for the assignments in Module 3. The value of each question is stated by each question Read all parts of your assignment carefully and record your answers in the appropriate places. When completing assignments electronically‚ make sure all your answers are in
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THE BUDGET BALANCE • Budget balance (savings by government) is defined by: where : tax revenues : government purchases of goods and services : value of government transfers • Recall that a positive budget balance is a budget surplus‚ and a negative budget balance is a budget deficit. • Effects of fiscal policies: o Expansionary fiscal policies (increased government purchases‚ higher government transfers‚ lower taxes) decrease the budget balance. o
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Module 7: Collision Costs and Preventions 1. Will I have a vehicle of my own to drive‚ or will I share? I will share‚ then I will own. 2. Who will pay for the insurance and gas? My mom will pay for insurance. I will pay for gas. 3. Contact your family’s car insurance company to obtain a cost estimate. How much will you be expected to pay monthly or annually? $110 monthly 4. If you drive 50 miles each week and your car gets 25 miles to the gallon with gas costing $4.00 per gallon‚ how much
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Misdemeanor Felony Question 2 2 out of 2 points A(n) ___________ is when individuals are required by law to act but fail to do so. Selected Answer: Act of Omission Answers: Civil tort Criminal Act Act of Omission Victimless Crimes Question 3 2 out of 2 points Case law is usually based on laws that arise from common law. Selected Answer: False Answers: True False Question 4 2 out of 2 points Constitutional law designates government power‚ indicating what the government can
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