includes factors that influence the organisation but are out of its direct control. The micro-environment is often determined by the industry the organisation operates within. Competition becomes a critical influencing factor. Johnson et al (2002) states that managers should understand the competitive forces that exist between organisations in the same industry because this will determine its attractiveness. De Swaan Arons‚ et al (1999) refer to Porter’s Five Forces framework as a tool to assess
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of Contents……………………………………………………………………………………………….2 INTRODUCTION…………………………………………………………………………………………………3 DIVERSITY…………………………………………………………………………………………………………..4 DIVERSITY AT WORK…………………………………………………………………………………………..5 DIVERSITY MANAGEMENT FOR HOSPITALITY ORGANIZATIONS………………………….7 CONCLUSION………………………………………………………………………………………………………9 REFERENCES……………………………………………………………………………………………………….10 INTRODUCTION In early 1990‚ the equal opportunities at workforce
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Marketing plan Duong Khang Thanh NTT Institute of International Education 6th Jan 2012 Individual Assignment International School of Hospitality Studies Contents I. Introduction 3 II. SWOT analysis 4 Strengths 4 Weaknesses 5 Opportunities: 6 Threats : 7 III. Marketing plan 8 Marketing objectives 8 Recommendations : 8 Promotion activities 9 Marketing plan evaluation 11 Bibliography 12 I. Introduction Located at 253 Nguyen Van Troi street‚ a focal point of the bustling Phu
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How to Improve Hospitality in Vietnam Quynh Dang San Jose State University September 9‚ 2013 I am originally from Vietnam‚ where my parents own a small restaurant in Da Lat city. I am currently enrolled in a BS degree in Hospitality Management. This semester‚ I want to explore how to apply the successful policies and procedures of the hospitality industry in USA to Vietnam so that Vietnam can become a dominant force in global tourism industry. The essential principles
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“The hospitality industry will no longer be able to ignore its environmental responsibilities as it will have to respond to a number of pressures. For example‚ the “green tourist” will demand “green” accommodation; legislation with regard to the disposal of waste has implications for the hospitality industry; and the continued increase in energy costs will necessitate reduction in usage.” Therefore‚ the Environmental Management System is becoming more known in the tourism and hospitality industry
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businessman who has a deep affection to the Philippines. He was amazed in the Filipino culture and how the Filipino people deal with other people. He found Philippines a very hospitable country. After a long planning‚ he came up with a business in hospitality industry. At late 60’s he introduced his first business‚ a lodging house. And unexpectedly‚ it attracted many people. It became popular because of its uniqueness and also because of the blend of the modern style in Filipino culture and its sweet ambiance
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one of the pillar industries of Hong Kong’s economy‚ and has made significant contribution in recent decades. One of the main elements of this rapidly growing industry is the hotel industry‚ which is also flourishing in Hong Kong with plenty of hotels for visitors. However‚ with the changing traveling patterns of the tourists‚ the hotels especially the luxury ones are being presented with great challenges. This essay analyses the current situation of Hong Kong’s hotel industry and points out the
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River‚ NJ: Prentice Hall Job listing for Residence Inn Downtown Riverview‚ Charleston‚ SC (2011). Retrieved from: http://www.indeed.com/cmp/Courtyard-by-Marriott---Matthews/jobs/Front-Desk-Clerk-624c5feacf6c3c34 James‚ L. Pros and Cons of Using a Hospitality Agency. Retrieved from: http://www.hcareers.com/us/resourcecenter/tabid/306/articleid/850/default.aspx Job ad for Hotel Manager‚ Bloomington‚ IN (2013). Retrieved from: http://www.acui.org/content.aspx?menu_id=188&id=3212
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THE DEVELOPMENT OF HOTEL INDUSTRY IN SORSOGON An Undergraduate Thesis Presented to the Faculty Of Bicol Merchant Marine College Inc. In Partial Fulfillment of the Requirements in Bachelor of Science in Hospitality Management By: Nikko Golena John jeric Despuig Abegail Guarin Jennelyn Ulop Keith Justine Esquejo TABLE OF CONTENTS Title Page………………………………………………………………………………………….1 Acknowledgement………………………………………………………………………………..4 CHAPTER 1 – THE PROBLEM Introduction………………………………………………………………………………………
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three decades China’s tourism industry has been booming at an exponential rate for a period (1980s-mid 1990s) and at a steady rate since 2000 (Lew‚ 2003).In 2009‚ over 124 million people visited China both on vacation and business visas‚ earning the country a sum of $39 billion (Breakingtravelnews.com‚ 2009). According to China Daily (2009)‚ the hospitality industry is the where the visitors spend most of their money while travelling in China‚ earning the industry an accumulated total of $21 billion
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