HOSPITALITY STUDY NOTES Working in a socially diverse environment: * Hospitality means the friendly welcoming and entertainment of guests when you work in the hospitality industry‚ you are a representative of the organisation‚ and of the country. * Overseas visitors form their impression of a country by the way there are treated during their travel in their accommodation and the restaurants and cafes they visit. * You need to be able to convey the warmth and friendliness of welcome and
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REFERENCE: Alsop‚ R. (21 October 2008). “The ‘Trophy Kids’ Go to Work”. The Wall Street Journal. Retrieved from http://online.wsj.com/article/SB122455219391652725.html POINT: The author‚ Ron Alsop‚ conveys the idea that today’s millennial generation is going to make a negative impact on the business world due to their sense of entitlement. Since the “trophy kid” generation has been given everything on a golden platter and rewarded for unsuccessful attempts that do not deserve a reward‚ they expect
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Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia
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1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and
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Commercial hospitality is just extension of hospitality in the home. Do you agree? Hospitality is a difficult concept to define; numerous authors suggest it is both a social and commercial activity (Lugosi 2008). Nevertheless it’s important to highlight a dominant theme in accepted definitions of hospitality. Brotherton (1999) defined hospitality as “a contemporaneous human exchange‚ which is voluntarily entered into‚ and designed to enhance the mutual well-being of the parties concerned through
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HOSPITALITY IN THE GLOBAL VILLAGE The world has reduced to a global village. It is no more just defined by countries and continents. People are connected across the globe through the Internet and World Wide Web. On the Internet‚ physical distance is even less of a hindrance to the real-time communicative activities of people‚ and therefore social spheres are greatly expanded by the openness of the web and the ease at which people can search for online communities and interact with others
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punishment from a court standing. While the one raised in a bad environment would possibly say punishment of extreme measures like death for example. The problem with right and wrong‚ like I stated before‚ there can be no real correct answer. My definition of right‚ probably agrees with mostly everyone. My
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Project Management Paper 1 Project Management Joyce A. Jones MGT/437 September 22‚ 2010 John Haley‚ Instructor Project Management Paper 2 Project Management Paper In this paper I will attempt to explain the definition of a project‚ basic phases of a projects lifecycle and their purposes and the importance of organizations using project management in accomplishing tasks. Project Management Body of Knowledge (PMBOK) defines projects as “temporary endeavor undertaken to create
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Fantasy Becomes Reality With each thundering stride he took and missed tackle he created‚ the galloping beast came closer to reaching his final destination‚ a rectangular patch of turf measuring 30 feet by 160 feet. As tens of thousands of spectators looked on at number twenty four with their naked eyes‚ millions more were witnessing this mind-blowing feat of willpower on their televisions from hundreds of miles away in the pleasures of their living rooms. Endeavors to corral the beast and bring
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“Changing Environment for Hospitality Industry” Title of Paper : “Security needs of Hospitality Industry” ABSTRACT After the incident on 26th November 2008 in Mumbai‚ the hospitality sector in India revisited its security and safety standards. An analysis of the attacks carried out on the two icons of Indian hospitality‚ brought out the need for more stringent checks and measures with regard to security set-ups in hospitality. The Government of India‚ and State Governments‚ woke up to
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