IF YOU ARE EXTREMLY BUSY: I am helping a guest right now‚ but your call is very IMPORTANT to me. Rather than to RUSH or leave you on hold‚ may I PLEASE call you back in the next 15 minutes? QUALIFICATION PROCESS Thank you for calling the HOTEL NAME‚ where we GURANTEE OUR SERVICE‚ my name is ____________ may I have your name please. (Write down the guest name) Thank you __________ (first name)‚ what excellent service can I offer you today. Sure‚ let me do my best get you a great
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Resource Allocation in Hotels –Alternative Distribution Options The number of reservations flowing to hotels through the electronic and switchboard distribution channels – the Internet and reservation call centers – is growing steadily. Once a minor contributor of bookings‚ they are now primary business sources and grow more important with every passing month. This productivity growth has heightened emphasis throughout the hotel industry on using the electronic and switchboard distribution channels
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The Leopold Locked Room is a short mystery story written by Edward D. Hoch. Leopold‚ a police captain is found in a closed locked room with his murdered ex-wife. Results show that Leopold’s gun fired the fatal shot‚ but Leopold and readers know he’s not the killer. Every bit of the story is cleverly though out. If you enjoy reading short mystery stories this is a great story to read. Captain Leopold and Monica were once married. When Monica wanted to go pursuit her career and her dreams in
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Operating rooms are creating a disproportionate amount of waste for the space they occupy in a hospital‚ accounting for 20-30% of all hospital waste (Kagoma et al. 1905 ). Imagine a bustling operating room: a patient is being operated on and there are surgical instruments laid out on a blue tarp-covered table. The surgeon asks a nurse for gauze and the ripping open of the package is heard‚ which is then thrown in the trash. Supply after supply is unveiled in their sterilized package‚ and one by one
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unfriendly place. It refers to the process of receiving and entertaining a guest with goodwill. Hospitality in the commercial context refers to the activity of hotels‚ restaurants‚ catering‚ inn‚ resorts or clubs who make a vocation of treating tourists. Helped With unique efforts by government and all other stakeholders‚ including hotel owners‚ resort managers‚ tour and travel operators and employees who work in the sector‚ Indian hospitality industry has gained a level of acceptance world over
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England and Italy may look close on a map‚ but they couldn’t be more divided in terms of excitement‚ attitude‚ and atmosphere. Lucy experiences this contrast head-on in E.M. Forster’s novel‚ A Room With A View. The carefree energy of Florence collides with the quiet‚ uptight lifestyle of the English countryside‚ and this contrast‚ especially in the early 20th century‚ is the most important aspect of this book as a whole. Florence‚ described by the narrator as having “the power‚ perhaps‚ to evoke
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Members: AZUELA‚ Jessamae C. EBUENGA‚ Jovan Kim C. GERON‚ Eithel Kaye A. LLAGAS‚ Rea D. MANGALINO‚ Jeff Benedict A. VILLAREAL‚ Rica Mae T. Chapter 1 INTRODUCTION Floorwax is a common material used to polish and preserve floor. Floors that are made from wood are usually applied with floorwax in order to prevent termites from eating it. Nowadays‚ floorwax are always use in almost every hosehold and school. So‚ the researchers came up with the study out of used candles‚ gumamela
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Well‚ there is not much to say about my small (7 m2) room. When you go in‚ first what is visible is a big window and the nice scenery outside with many trees and a kindergarten full of children during spring and summer. You could feel the calming atmosphere of this small space because of the light blue colour‚ that reminds of light blue sky ‚ which is quite relaxing. On the ceiling there are phosphorescent stars and the moon ‚ so at night it is even more psychodelic. There is a nice‚ white big table
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busy dinning‚ from proper food preparation to portioning vegetables‚ tagging dates and organizing bar. I have learned many good experiences for my training. I am sure many students liked me especially the BSTM will find that the training in a Resort/hotels is worth rewarding. Based on my personal experience‚ I will recommend Costa Pacifica Resort as a good venue. Difficult from the start‚ but through hard work and patient are important virtues to improve ourselves. I kept these in mind and apply in
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and as soon as they got it back‚ they immediately started hammering on the travel button like crazed gorillas banging on their chests. What they didn’t notice was that the distance setting had been changed from ‘A different continent’ to ‘The next room’. They had gotten out of the anthill about as soon as they had gotten in‚ and now were out of the tank and in a large cafeteria with everyone that looking directly at them. The lunchroom itself was shaped like a large oval‚ with tables of varying
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