itself through its original strategy and its lightning growth: Zara. This apparel retailer belongs to the group Inditex‚ which also owns for example brands such as Massimo Dutti and Bershka. The company’s headquarters are in Corunna (Spain)‚ and was founded in 1975 by Amancio Ortega. The concept of Zara’s stores is to propose a wide range of clothes as well as underwear‚ accessories and shoes –and even recently‚ interior decoration with Zara Home. Stores can be compared to luxury shops in terms of lightening
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Assignment: Green logistics Sjoerd de Kreij & Bas Scheepers ID:2013319400 & 2013319495 General logistics It is widely known that logistics plays a major role in the product and service production. Logistics is described as: ‘’the part of Supply Chain Management that plans‚ implements‚ and controls the efficient‚ effective forward and reverse flow and storage of goods‚ services and related information between the point of origin and the point of consumption in order to meet customers ’ requirements’’
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Abstract Zara has been operating in Europe since the year 1975. This paper includes a study of the strengths and weaknesses of Zara Company supply chain management system. It divides the supply chain process into three distinct phases. It shows how the company has managed to embrace technology to deliver its products to customers in real time. The paper also contains a comparison between Zara and its main global competitor in the market. The paper concludes by outlining some of the challenges the
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TABLE OF CONTENTS 1) INTRODUCTION 2) KEY OBJECTIVES 3) HUMANITARIAN LOGISTICS ADOPTED BY WFP a) SHIPPING b) AVIATION c) SURFACE TRANSPORT 4) EMERGENCY RESPONSE 5) DISASTERS RELEIF EMERGENCY FUNDS (DREF) d) UNITED NATIONS HUMANITARIAN RESPONSE DEPOTS IN DUBAI UAE 6) THE LOGISTICS ENVIRONMENT OF DUBAI a) AIR PORT AND FREE ZONE AREA b) LEGAL FRAMEWORK c) INFORMATION ABOUT OPERATIONS i. IMPORTS ii. DOCUMENTATIONS FOR
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Xbox gaming console executives had to make a strategic decision whether to manufacture the Xbox or outsource the manufacturing. After some studies‚ it was decided that they did not have manufacturing and logistics capabilities and decided to outsource the assembly and significant logistics functions to Flextronics‚ a Singapore-based contract manufacture. Microsoft already knew Flextronics because they had already contracted out the manufacture of computer mice to them. Since Microsoft had worked
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Customer Experience Management: The Value of “Moments of Truth” Part 1 of 2 By Bob Thompson CEO‚ CustomerThink Corporation Founder‚ CRMGuru.com May 2006 Compliments of Copyright © 2006 CustomerThink Corp. All Rights Reserved. Licensed to RightNow Technologies for Distribution Customer Experience Management: The Value of “Moments of Truth” Table of Contents Executive Summary ..................................................... 1 What Is Customer Experience Management? ......
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1) What issues should a logistic manager consider in trying to select a mode of transportation? The issues that a logistic manager should consider when they select a transportation mode are the follow: • Cost versus Speed • Packing expense versus risk of damage • Flexibility versus dependability • Railroad freight traffic in peak season ( some countries consider more important the passenger transportation than freight) • Infrastructure (bad infrastructure raise
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The middle-aged mother buys clothes at the Zara chain because they are cheap‚ while her daughter aged in the mid-20s buys Zara clothing because it is fashionable. Clearly‚ Zara is riding two of the winning retail trends - being in fashion and low prices - and making a very effective combination out of it. Much talked about‚ especially since its parent company’s IPO in 2001‚ often admired‚ sometimes reviled‚ but hardly ever ignored‚ Zara has been an interesting case study for many
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EXTERNAL As for the B2C buying behaviour‚ many perspectives are included. Firstly‚ take a look at the cultural factors. Buyers of ZARA are influenced by culture‚ subculture and social factors. ZARA collects information about its customers via staff members‚ by different observations and also directly from the buyers. Since ZARA is a centralized brand it focuses on the global trends‚ though it has decided to move towards geocentric orientation and started to adopt local solutions‚ too. It is also
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MGMT 587B: Customer Value Management Subimal Chatterjee Professional MBA Program (New York City) Sept. 13 and 20‚ 2014 Customer Value Management: Readings and Cases MGMT 587B: Customer Value Management Binghamton University THIS PRINT COURSEPACK AND ITS ELECTRONIC COUNTERPART (IF ANY) ARE INTENDED SOLELY FOR THE PERSONAL USE OF PURCHASER. ALL OTHER USE IS STRICTLY PROHIBITED. ISBN 1269608886 XanEdu™ publications may contain copyrighted materials of XanEdu‚ Inc. and/or its licensors. The original
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