"Importance of accessible complaints procedures in health and social care" Essays and Research Papers

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    classes in first aid and resuscitation. | | | First aid is an important skill. By performing simple procedures and following certain guidelines‚ it may be possible to save lives by giving basic treatment until professional medical help arrives. Remember‚ too‚ that practice makes perfect. In an emergency there is no time to read instructions. If you’ve memorised some of the basic procedures‚ it will help you react quickly and efficiently. Breathing difficulties If someone stops breathing

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    practice allows us to evaluate how we provide care and to learn from both good and bad outcomes. It is important to be open‚ honest and critical when reflecting on our work. A diary may be utilised to help you reflect by yourself or you may find it beneficial to work with a colleague working through the findings together‚ (group supervision). When working within a team there are different personalities‚ Walton and McKibbin‚ (2008) identify the importance of adapting practice so as to meet individual

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    that does not ‘need to know’. In the care setting‚ providing confidentiality requires confirmation that personal and private information belonging to service users cannot be accessed by others. Any information given by a service user should not be disclosed without the service user’s permission. Personal/private information a care setting will regularly come across can include: * Information being discussed orally‚ for example in a nursery care setting a care worker discussing/debating with a

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    adult social care setting between: a) Colleagues and other professionals To understand the needs of clients using their services. To gain knowledge of a persons situation. To help the person be more comfortable. b) Individuals using the service and their carers To understand the individuals emotions‚ while being cared for. Therefore enabling the carer to provide person centred care to the

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    CU2470 Handle information in Health and Social care settings 1.1 The legislation that relates to recording storage and sharing of information known as care plans is the Data Protection Act 1998. There are 8 principles to be followed when gathering data 1) processed fairly and lawfully 2) processed only for 1 or more lawful purpose 3) adequate and relevant 4) accurate and up to date 5) kept for no longer than necessary 6) processed in line with the right of the individual 7) secured against

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    Develop Procedures and Practice to Respond to Concerns and Complaints. In the care profession there are regulatory requirements and codes of practice that must be adhered to. There is guidance for all aspects of the profession including how to manage complaints and concerns. In my area of work as a nurse and Manager at Carson House it is imperative that the staff and I adhere to the complaints policy. The Care Quality commission is the regulator of Health and Adult Social Care in England.

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    The Importance of Health

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    The Importance of Good HealthHealth is a state of complete physical‚ mental and social well being‚ and not merely the absence of disease or infirmity.’ - World Health Organization Many people do not realize the importance of good health‚ and even if they do‚ they may still disregard it. Whether we work at home or in an office‚ we need good health in order to perform our duties well. When people talk about health‚ they usually refer to the condition of the body. However‚ health does not merely

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    Understand Health and Safety in Social Care Settings – Unit 208 1.1 List legalisation relating to general health and safety in a social care setting The settings in which you work are generally covered by the Health and Safety at Work Act 1974 (HASAWA). This Act has been updated and supplemented by many sets of regulations and guidelines‚ which extended it‚ support it or explain it. The regulations most likely to affect your workplace are shown in the following diagram. The Health and Safety at

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    with parents or carers in the first year of life‚ through being loved and encouraged‚ creates a safe and stable relationship enabling the person to make effective relationships later in life. Social * Care practitioners follow a range of policies‚ procedures and guidelines to help them implement the care values in their work. * Parents or carers who help an infant develop routines and meet other people‚ and encourage them to play with others‚ are building the foundations for the infant to

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    Understand health and safety in social care settings Performance Criteria 1. Understand the different responsibilities relating to health and safety in social care settings 1.1. Identify legistation relating to health and safety in social care setting Current legislation and subsequent amendments may include: · Health & Safety at Work Act The Health and Safety at Work Act 1974 is the primary piece of legislation covering occupational health and safety. Under this Act

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