one of job for this project (the job must be difference with the presentation assignment)‚ after that: 1. Arrange job description‚ job analysis and job specification 2. Specify the source to get the prospective candidate 3. Specify the selection tools for the candidate (like test‚ etc) 4. Arranges 5 questions for each types of question (situational interview‚ behavioral interview‚ job related interview and stress interview) I. Job Description‚ ‚ job analysis and job specification
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Maintaining Satisfaction Memo Tangye Obilade MGT/M562 March 11‚ 2013 John Zupan Maintaining Satisfaction Memo The Georgia’s Department of Motor Vehicles (DMV) received censure regarding tiresome duration when customers inquire services. The average delayed expectation time for each person is 45 to 60 minutes resulting in frequent discontent. As a result‚ suggestions referencing improvements to abbreviate duration of receiving services is need. The DMV offers a variety of
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Introduction The notion that employee job satisfaction should be a top priority for managers has been one of much debate. Although managers have many roles in organizations‚ their most important purpose is to manage their organizations in a way that can maximize profits. Thus‚ investing time‚ effort and money in ensuring that employees are satisfied in only worthwhile if it results in higher productivity and profitability for the firm. Early theorist analyzed that increased profitability should
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JOB DESIGN Job design also gives information about the qualifications required for doing the job and the reward (financial and non-financial benefits) for doing the job. Job design is mostly done for managers’ jobs. While designing the job‚ the needs of the organisation and the needs of the individual manager must be balanced. Needs of the organisation include high productivity‚ quality of work‚ etc. Needs of individual managers include job satisfaction. That is‚ they want the job to be interesting
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Contents Introduction of Topic 3 Job Embeddedness 3 Dimensions of Job Embeddedness 4 Organization and Community Links 4 Organization and Community Fit 4 Organization and Community Sacrifice 5 Organization Links 5 Organization Fit 6 Organization Sacrifice 6 Community Links 7 Community Fit 7 Community Sacrifice 7 Guiding Model of Employee Retention 8 Links 8 Fit 9 Sacrifice 10 Literature Review 12 Research Methodology
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reputation depends on the quality of its product and services. For example‚ Coach‚ producer of fancy fashion bags guarantees their customers that if they get disappointed with their bag at any time‚ they can bring it back. Coach guarantees 100% satisfaction for their product. Fashion ladies spread the word to their friends and family about high quality products and guarantees‚ which creates good reputation for such a company like Coach. Another important denominator of quality is safety. Things
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A STUDY ON ABSENTEEISM AMONG THE EMPLOYEES OF E.I.D. PARRY (INDIA) LTD.‚ NELLIKUPPAM. SUMMER PROJECT REPORT Submitted by S.SUNDARRAJ REGISTER NO: 27348348 Under the Guidance of Mrs. M. JANAKIRAMA‚ M.B.A‚ P.G.D.C.A.‚ Faculty‚ Department of Management Studies in partial fulfillment for the award of the degree of MASTER OF BUSSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIES SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE PONDICHERRY UNIVERSITY PUDUCHERRY-605
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JOB STRESS Bagya. D M.A.‚M.ED.‚D.T.E. PONDICHERRY CENTRAL UNIVERSITY. INDIA. Stress is derived from the Latin word "Stringere" which means to draw tight. Stress is a dynamic condition in which an individual is confronted with an opportunity‚ demand or resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important (Cooper et. al. 2002). Stress has been a focus of study in medical science where it has been defined as a perturbation of
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CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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McDonald ’s Crew Member Job Analysis Davenport University Human Resource Management Dr. Nicole Runyon January 27‚ 2013 McDonald ’s Crew Member Job Analysis A customer service representative position at McDonald ’s is known as a crew member. Crew members are divided into kitchen crew‚ counter crew‚ and maintenance crew (“McDonald ’s Crew‚” 2013). The members ’ responsibilities include customer service‚ food preparation‚ cleanliness and hygiene. These are the employees who
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