References: Gannon 2008‚ ‘Developing intercultural skills for international industries: The role of industry and educators’‚ Hospitality‚ Leisure‚ Sport and Tourism Network‚ Oxford. Kwintessential‚ The stages of culture shock‚ viewed 9 September 2011‚ <http://www.kwintessential.co.uk/cultural-services/articles/cultureshock-stages
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Communicative Competence What is Communicative Competence? Hymes The ability to interpret messages and negotiate meaning within specific contexts. Savignon An interpersonal construct examined by means of overt performance of two or more people in the process of communication. James Cummins (1980) CALP Cognitive/Academic Language Proficiency Context Reduced * Surface features of language * Focus on form * Used for classroom exercises * Communicative capacity of language
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10th May 2011‚ London: Following several incidents involving the police and members of the public of different cultures‚ religions and beliefs the country has decided to educate the police force and publish a handbook that is designed to give officers a better understanding of the needs and expectations of the people in the area. This handbook will relate to everyone from asylum seekers and ethnic minorities to travelers‚ homosexuals and people with disabilities. The councils Head Officer in Diversity
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Cultural Competence Assessment Ericka Childs‚ Shaprae Morris‚ Luz Lopez‚ Mark Walker BSHS 421 September 12‚ 2013 Professor Zemp Cultural Competence Assessment View Heights Convalescent Hospital is a accredited‚ skilled nursing facility (SNF)‚ designated an Institute for Mentally Diseased (IMD)‚ centrally located for more than 30 years in Los Angeles‚ CA. View Heights Convalescent Hospital is a licensed Skilled Nursing Facility (SNF) for the short-term placement of adults diagnosed with
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Cross Cultural Communications and Management John Molson School of Business Winter 2013 – Section AA Course Number: MARK/ IBUS 492 Professor: Dr. Zeynep Arsel (http://zeyneparsel.com/ twitter@zeyneparsel) Office: MB 13-227 Class Time and Place: Tuesday 17:45 – 20:15 MB-S1.401 Office Hours: Tuesday 16:00-17:00 (or by appointment) Telephone: (514) 848-2424 (ext. 2956) e-mail: zarsel@jmsb.concordia.ca (e-mail is the most efficient way to reach me) Please
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Syllabus COM/360 Version 4 1 Course Syllabus College of Humanities COM/360 Version 4 Intercultural Communication FYS0811D 11.06 –12.04.2012 Campus/Learning Center: Birmingham Copyright © 2012‚ 2010‚ 2009‚ 2006 by University of Phoenix. All rights reserved. Course Description The purpose of this course is to assist students in understanding and applying the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding
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HONDA: Operations-based core competence The resource-based view argues that companies posses some unique resources (assets and capabilities) and competitive advantage is acquired by accumulating those strategic assets. Resources are any tangible (e.g. equipment‚ raw material) or intangible (e.g. firm image‚ processes‚ routines) things that a company owns and can use to carry out its crucial processes. Capabilities‚ are dynamic of a “doing” nature. Capabilities are “the ability of make use of resources
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Communication » How does culture effect business communication in the workplace? Cultural awareness in communication is crucial in today’s workplace. Businesses must adjust and accommodate new attitudes‚ rules‚ and values that are merging in this intercultural society and workplace. Businesses need to be aware of stereotypes‚ prejudices‚ and generalizations and proactively educate employees in cultural awareness. According to The American Heritage Dictionary‚ stereotyping is defined as: a conventional
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highly values acculturating themselves to the Ugandan culture. Their goal is to provide a better life to forty-eight Ugandan women and children‚ not to Americanize them. This research is a compilation of the essentials to awareness and cultural competence for a group planning to live in Uganda. This group should be aware of the force of interpersonal communication patterns as it primarily informs the crucial elements of cultural difference that will affect them while in Uganda. According to the
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Strategies to Promote Effective Intercultural Communication Doing business abroad is definitely not an easy job these days. Along with other business skills international businesses also require a complete set of communication skills for effective intercultural business communication‚ failing which can cost your business both financially and morally. However‚ with a few simple techniques any business can fine-tune their communication skills with their international clients. First of all it has
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