Project Proposal: Southwest Airlines Southwest Airlines brings innovation and creativity to an otherwise stable industry. In contrast to competing airlines in the industry‚ the low fares‚ convenience‚ and technologically-innovative methods introduced by Southwest such as early check-in‚ automated boarding passes (user-friendly kiosks) have created customer value‚ leading to customer loyalty. Additionally‚ the company is known for positive recognition and empowerment of employees‚ who are consistently
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Weaknesses of Southwest Airlines Company Overview Southwest Airlines began operations in 1971‚ with the company’s initial service taking place between Dallas‚ Texas‚ Houston‚ Texas‚ and San Antonio‚ Texas (Southwest Airlines‚ 2006). Rollin King and Herb Kelleher started the company with a simple mission focused on being different than other airlines; their chief focus was to provide on time flights at a low cost‚ along with a bit of fun (Southwest Airlines). As Welch (2005) argued‚ Southwest Airlines
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FedEx’s External and Internal Environments FedEx’s external environment both positively and negatively affects the organizations operations. Their external environment consists of government‚ weather‚ and the economy. FedEx does not have a very large external environment because their operations are not affect by many outside sources. The government affects FedEx’s operations by providing security regulations. A regulation that affects them is increased security regulations that were just recently
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External and Internal Environments By Sarah Bruce Professor Ira Poladeen Business Capstone April 28‚ 2015 An organization’s environment includes factors that it can easily change as well as factors that it cannot easily change. The factors that it cannot easily change are said to be the general environment (Faye‚ T. 2011). It is this environment that I will discuss as it relates to a struggling‚ once thriving industry: office-supply stores. Office
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Southwest Airlines: Using Human Resources for Competitive Advantage Executive Summary Southwest was founded in 1971 with a fleet of three Boeing 737 aircraft. Headquartered at Love Field in Dallas‚ the airline followed a strategy of low fares‚ few frills‚ and excellent customer service. Early on‚ the airline faced many political and regulatory challenges including the Wright Amendment‚ which prohibited the carrier from offering direct service into Love Field from any state other than Texas
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of Southwest’s competitive advantage? Southwest Airlines’ successful and profitable business model has been driven by several strategies: high aircraft utilization; standard fleet; charismatic leadership; low fare carrier; excellent customer service practice; attractive frequent flier program; innovative and creative marketing program; performance focused organizational culture; strategic human resources management and a lean operations. Southwest fleet is made up of mainly Boeing 737 fuel
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Case Study Highlights Southwest Airlines case: 1993 (A) Behnam Tirandazi History In my opinion for operating management of a system like this three categories is important: geographic‚ economic and politic. Reason of Geographic category is locations and weather forecasting. The first thing I interested about that is location of Southwest’s corporate offices. It were located at Dallas’s Love Field. Love Field was located six miles from downtown Dallas. All Southwest flights out of Dallas originated
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When the airline industry getting mentioned negative thoughts and emotions rush to peoples’ mind. 9/11 was not too long ago causing a huge drop in revenues and putting many large companies to the brink of bankruptcy. High ticket prices as well as a plethora of additional fees continue to plague frequent air travelers. However amongst all the chaos and disarray‚ one company continued to show profits and wow its customers. Every year since 1973 Southwest Airlines has continued to be profitable where
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External Environment Driving Forces Technology There is currently a variety of wireless networking capabilities that are emerging‚ developing‚ and integrating. The future of these technologies within the telecommunication industry will create better‚ higher-speed‚ and longer-distance capabilities. There are currently three providers for the digital wireless mobile phones service that create the networks via satellite. Global Service for Mobile Communications (GSM) has internationally appeal
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of these revealed itself. The extent of knowledge of the environmental complexity by BHP management was clearly limited. It is evident that the decisions were made on a complex/stable analysis‚ while the changing environmental conditions failed to be taken into account. Most significantly‚ the actual environment itself‚ its geographic instability and rainfall levels were overlooked in the decision-making process. High rainfall levels result in a larger than usual runoff into the OK Tedi River. An
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