CUSTOMER SERVICE BY: CRYSTAL MCGUIRE MAN 2305 NOVEMBER 25TH‚ 2014 Customer service can come in so many forms and is in almost every business there is. Without customer service‚ then your company will be hard to manage and move forward. There are two types of customers; internal and external customers. With each of these types of customers‚ there is the ability to affect your company’s culture whether it is good or bad. Customer service is the way to understand where and how to take your company
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Inventory Internal Controls ________________________________________ A company’s investment in inventory is usually a large one‚ and it may be comprised of a large number of merchandise items that can be readily stolen and resold. If the inventory contains mostly raw materials‚ then keeping track of it is essential for ensuring that the production processes using it will not run short of materials. This means that you need to implement an array of controls‚ either to prevent theft or to ensure
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Chapter 5: Internal Control over Financial Reporting 1. Internal control is a process designed to guarantee the achievement of the objectives of reliable financial reporting‚ compliance with laws and regulations and ineffective and inefficient operations. FALSE 2. Auditing standards require that the auditor exercise professional judgment and maintain professional skepticism throughout the planning and performance of the audit. TRUE 3. If internal controls are not enforced they are useless
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FNSACC50A Implement & Maintain Internal Control Procedures ASSIGNMENT 1. Who is ultimately responsible for the corporate governance of an organisation? The Board of Directors 2. Who else plays a part in corporate governance? Shareholders‚ auditors and other stakeholders. 3. Who are the stakeholders? A person‚ group or organisation that has interest or concern in an organisation. 4. List the corporate governance requirements a company needs to adhere to: The company has an adequate
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pgs. I found the book “Harry Potter and the Sorcerer’s Stone” fascinating. It’s about the classic struggle between good and evil. Harry Potter was challenged with internal and external conflicts. Because of Harry Potter’s bravery and humility‚ he overcame these conflicts. One of Harry’s major internal conflicts in the story is that because of his miserable childhood‚ he desperately longs for connection with his mother and father. Harry’s aunt and uncle had lied to him and told
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Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
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External conflict in “Two Kinds” by Amy Tan The short story “Two Kinds” by Amy Tan is about Jing-Mei‚ a girl who couldn’t please her mother’s desire of being a prodigy. Jing-Mei completed many of the tasks that her mother wanted her to in order to find what she could be a prodigy in. After Jing-Mei begins to take piano lessons like her mother asked‚ she and her mother have several confrontations due to the fact that Jing-Mei didn’t share her mother’s desire of being a prodigy. Her mother wanted
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advantages and disadvantages to the female of external versus internal fertilization. In comparing‚ external fertilization occurs when the release of both sperms and eggs into an external environment‚ the sperm will then fertilize the egg outside of the organism for example in spawning. Internal fertilization‚ on the other hand‚ occurs when the egg is within the female‚ and a male mounts the female and releases sperms into her. The advantages of internal fertilization are that it protects the fertilized
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Online Submission Assignment Cover Page Name: Inna Derypaska ID#: 2694941 Course #: MU1 Course Name: Internal Auditing & Controls Assignment #: 1 # of Pages (including this one): 11 Question 2 (27 marks) THE INTERNAL AUDIT DEPARTMENT Purpose To conduct independent‚ objective assurance and consulting activities created to add value and improve the operation of Newlands Networks Corporation via systematic‚ disciplined approach to assess and improve the capability
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LVMH – Fashion & Leather Goods External Analysis Faurum Doshi LVMH Summary LVMH‚ known as Moët Hennessy • Louis Vuitton‚ is a French conglomerate and the largest producer of luxury goods in the world. LVMH was formed in 1987 with the merger of Moet et Chandon a champagne manufacturer‚ Hennessy a cognac manufacturer‚ and Louis Vuitton a fashion house. The LVMH group is comprised over five sectors: Fashion & Leather Goods‚ Wine & Spirits‚ Perfumes & Cosmetics‚ Watches &
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