hospitality industry is a large industry where cross cultural incidents are always an issue. A comparative study between Chinese and American culture will be made in social and business context followed by a theoretical approach using cultural dimensions to explain the differences among the cultures. The results will be used to suggest and recommend methods to overcome cultural conflicts and tensions Contents 1.0 Background 2 2.0 Introduction 3 3.0 Cultural awareness for tourism and hospitality 4
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The influences of cross cultural training on the organisation and staffs Cross-cultural efficiency is very fundamental in international organisations and even in domestic organizations that have suppliers‚ customers and partners in other countries. We need to firm understanding of it into everything we do‚ when working across cultures becomes our normal way of working. Therefore‚ cross cultural training becomes an important part of training employees because organisations want to push their performance
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Road Rage: Behaviorism Behaviorism would explain road rage by looking at the person’s environment to see why he or she would become enraged and show aggressive behavior towards other drivers. Using behaviorism‚ you would examine what is happening at that time‚ who is involved‚ the driver‚ the passengers‚ and other drivers. Some factors that could exhibit the driver’s frustrations are traffic jams‚ loud noises‚ a disgruntled mood before driving‚ and annoying passengers. To prevent road rage from
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communication between providers and clients‚ or patients‚ in order to deliver a high quality and cost-effective healthcare service. In this paper‚ I described my personal experience as a dental hygienist‚ which was regarding my interaction with a patient who is socially and culturally diverse from me as well as the approach that I used in the cross-cultural communication. Few years back‚ a Muslim Asian woman‚ aged around 50 years old‚ came to the clinic where I worked at to get a consultation on
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Cross Cultural Perspectives Paper Ethics and Social Responsibility Ethics Cross Cultural Perspectives Paper The Microsoft Corporation is a fortune 500 company that ranked # 35 on the fortune 500 list in 2013 (Fortune 500‚ 2013) and is one of the largest business corporations in the world. It was founded in 1975 by two guys named Paul Allen and Bill Gates‚ the business developed very rapidly as the years went by and reached a marker of 89‚000 employees‚ with a revenue of $62 billion dollars and
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Trident University International PSY101 – Introduction to Psychology Module 1- Case Assignment Introduction A discipline that seeks to analyze the mind‚ psychology studies why people behave‚ feel and think the way they do. Also while there are many ways to approach understanding the mind‚ some psychologists focus on how the human mind develops while others routinely counsel patients to help improve their lives. We will examine a few famous psychologists and the disciplines they developed.
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language and culture highlight the importance of being able to communicate effectively with colleagues in the new international workplace‚ where the only possible and quite limited lenience in multi-cultural communication is that of technology. Due to the rapid spread of globalization‚ effective cross-cultural communication is crucial if any business hopes to be successful in the international marketplace. Globalization in terms of international business is defined as “the process by which the whole world
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communication skills and relationships within a single culture is often challenging. Bridging the gap between different cultures makes building communication skills and relationships even more difficult. I will discuss some of the challenges of cross-cultural communication and the pieces necessary to build effective working relationships. Typically‚ some of the basic assumptions we make when communicating with people from our own culture must be questioned and modified when communicating with people
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The brain of an average human being contains 100 billion nerve cells or neurons. Billions more are found in other parts of the nervous system. Neurons come in all different sizes and shapes‚ but they all seem to be specialized to receive and transmit information. Neurons are made of neurons which contains chromosomes and genes‚ a cytoplasm which keeps the cells alive and a cell membrane that encloses the whole cell. Neurons are different from other cells because they have small fibers that branch
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(meeting social expectations and social rules) and effectiveness (achieving one’s goals). Understanding the individual’s role in cross-cultural communication has gained the attention of several researchers (Gudykunst‚ 1998; Ting-Toomey‚ 1988).Gudykunst as well as others (Klopf‚ 2001; Ting-Toomey‚ 1988) have given us a framework for examining the role that general cultural dimensions play in the communication process. Gudykunst‚ in his 1998 book titled Bridging Differences: Effective Intergroup Communication
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