DEFINITION: According to the section 2(46) of the Company’s Act 1956‚ share means a part in the share capital of the company and it also includes stock except where a distinction between stock and share capital is made expressed or implied. TYPES OF SHARES: As per the provision of section 85 of the Companies Act‚ 1956‚ the share capital of a company consists of two classes of shares‚ namely: 1. Preference Shares 2. Equity Shares PREFERENCE SHARES: According to Sec 85(1)‚ of the Companies
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TYPES OF SPEECH According to Purpose ii. According to Preparation of Delivery iii. According to Occasion i. I. According to Purpose 1. Speech to Inform or Informative Speech 2. Speech to Inspire or Inspirational Speech 3. Speech to Persuade or Argumentative Speech 4. Speech to Entertain or Entertaining or Graceful Speech II. According to Preparation of Delivery 1. Impromptu Speech 2. Manuscript Reading 3. The Memorized Speech 4. The Extemporaneous Speech III. According to Occasion 1. Salutation
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Types of meetings[edit] Meetings are often held inconference rooms First staff meeting of a new executive Training meeting about sustainable design. The photo shows a training meeting with factory workers in astainless steel ecodesign company from Rio de Janeiro‚ Brazil. Common types of meeting include: Ad hoc meeting‚ a meeting called for a special purpose Board meeting‚ a meeting of the Board of directors of an organization Investigative Meeting‚ generally when conducting a pre-interview‚ exit
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Sole trader – Definition: A sole trader is a company started and run by one individual A sole trader - also known as a sole proprietorship or simply proprietorship - is a type of business entity which is owned and run by one individual and where there is no legal distinction between the owner and the business. Sole trading is widespread- A very large proportion of business conducted in the UK is undertaken by the trader working on his own usually providing his own money (capital) to start
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Intentions and Attitudinal Loyalty ABSTRACT The positive effect of customer satisfaction on repurchase intentions and attitudinal loyalty has been shown in numerous studies. The effect of switching barriers on these variables‚ however‚ have been subject to much less attention from researchers. In this study we propose that switching barriers can be seen as either positive or negative‚ and we examine their effects on customer satisfaction‚ repurchase intentions and attitudinal loyalty. A LISREL
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MBA ProMA Customer Analysis‚ Buying Behavior and Segmentation Professor Hossein Dadfar Customer Analysis What do you need to know about your customers? Professor Hossein Dadfar 1 What you need to know Who buys the product / service Who uses the product / service What customers buy How they use the product/services Where customers buy When customers buy How customers choose Why they prefer a product How they respond to marketing programs Will they buy it (again)? Dadfar
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Types of Reasoning Reasoning is the process of inferring conclusions from premises. The premises may be in the form of any of the various types of evidence; they may be stated as propositions; or they may be statements of conclusions reached through prior reasoning. Thus advocates use the premises they have previously established or asserted‚ and by a process of reasoning‚ they try to establish something new—a conclusion they want their audience to accept. If the audience perceives the premises
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2012 What is Customer Relationship Management? “CRM is the core business strategy that integrates internal processes and functions‚ and external networks‚ to create and deliver value to targeted customers at a profit. It is grounded on high quality customer related data and enabled by information technology.” Type of CRM Strategic ! Dominant characteristic Strategic CRM is a core customer-centric business strategy that aims at winning and keeping profitable customers. Operational
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researched four types of organizational culture‚ which may be accepted by companies. The first type is “the power culture”‚ which means that the power is concentrated in one person and dominated by one person in the company (Greener‚ 2010). One person influences all decision-making. A type of organization with this cultural type is able to solve problems and provide solutions easily‚ however solutions depend on the central person for their success. The fact is that with this cultural type it is difficult
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- 9 2.2 What is Customer Service 9 - 10 2.3 What does customer care really mean 10 - 15 2.4 Why Service excellence is important 15 - 17 2.5 Who really deliverers Customer Service 17 2.6 Why trust is important 17 - 18 2.7 Why do we measure customer satisfaction 18 2.8 Supermarkets and the customer service within the supermarkets 18 - 21 2.9 Tesco’s strategy to motivate their employees to offer excellent Customer service to their customers 22 2.10 Tips for
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