problems of IT-services outsourcing from Sweden to India Ahtsham Gul & Amir Zaib 2010-06-23 Subject: Information Systems Level: Master Course code: IV9024 Abstract IT-services outsourcing from Sweden to India has increased in the last few years and it is often regarded as a strategic measure to handle the increasing costs of IT-related development and maintenance operations. There are a number of advantages of outsourcing however‚ there are many challenges that outsourcing initiatives face. One
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THE CEO’S DECISION-MAKING PROCESS MODEL ON SERVICE OFFSHORE OUTSOURCING: USING THEORY OF REASONED ACTION (TRA) Mark Yang Department of Information‚ Operations and Technology Management College of Business Administration The University of Toledo 2801 W. Bancroft St. Toledo‚ Ohio‚ USA 43606 Phone: (419) 787-3453 Fax: (419) 530-2290 E-mail: myang5@utnet.utoledo.edu Jeen Lim Department of Marketing and International Business College of Business Administration The University of Toledo 2801
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is reprinted by permission of the publisher from the Sloan Management Review‚ Summer 1994. Copyright © 1994 Sloan Management Review Association. All rights reserved. 1 For notes‚ see page 70. 48 THE McKINSEY QUARTERLY 1995 NUMBER 1 outsourcing would be prohibitively expensive or even impossible to duplicate internally. Fourth‚ in
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Introduction to Sociology Race & Ethnicity Assignment A Look at Japanese Internment of WWII To start off‚ the definition of internment is the imprisonment or confinement of people‚ commonly in large groups‚ without trial. (The Oxford English Dictionary[->0] 1989) Japanese Americans in 1942 were taken to internment camps during WWII because of suspicions of their allegiance and dedication to the United States. Any Japanese American regardless of citizenship status was incarcerated. In early
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How Outsourcing Is Affecting America’s Economy And Future College Graduates 11/26/12 Macro-Economics Group Project By: Jessica Klein How Outsourcing Is Affecting America’s Economy And Future College Graduates Introduction Recently‚ there have been many debates over the important issue on how companies and governments in the past decades have been increasingly sourcing a wide range of tasks to offshore sites. A group member of ours is an overseas buyer for his company. He
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ADVISORY IT ADVISORY Knowledge Process Outsourcing Unlocking top-line growth by outsourcing “the core” At a glance • Knowledge Process Outsourcing (KPO) enables clients to unlock their top-line growth by outsourcing their core work to locations that have a highly skilled and relatively cheap talent pool. We consider this to be the single most important factor that differentiates Knowledge Process Outsourcing from its predecessor‚ Business Process Outsourcing (BPO). • KPO is about “intellectual
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BUSINESS PROCESS OUTSOURCING ----------------------------------- WHAT IS OUTSOURCING? The idea of outsourcing has its roots in the ’competitive advantage’ theory propagated by Adam Smith in his book ’The Wealth of Nations’ which was published in 1776. Over the years‚ the meaning of the term ’outsourcing’ has undergone a sea change. What started off as the shifting of manufacturing to countries providing cheap labour during the Industrial Revolution‚ has taken on a new connotation in today’s
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Minicase: Can Brazil Become a Global Competitor in the Information Technology Outsourcing Business? 1. Use the theories of international trade and investment that have been presented in this chapter to help explain Brazil’s intentions and actions regarding the international information technology sector. The IT Service industry has expanded rapidly. Many companies worldwide have made the decision to outsource this industry to offshore companies. Worldwide demand has increased growth to 40 to
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The hostile customer and the passive agent: Cultural Interfaces in the Indian Outsourcing Industry Abstract Relying on qualitative interviews and thematic analysis‚ this paper explores how transnational call centers in India evolve practices in an attempt to counter the occasional hostility by customers based in the United States. These range from techniques which prevent customers from recognizing that their call is being routed to India through the use of neutralized accents‚ ‘locational
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Japanese-Americans as a Minority Japanese-Americans are a minority group consisting of people with ethnic ties to the archipelago of Japan‚ in eastern Asia. According to Pew Research Center (2012)‚ there were approximately 1‚304‚286 Japanese-Americans living in the United States in 2011. With the overall trend of Asian-American populations rising (Pew Research Center‚ 2012)‚ this number has certainly gone up‚ especially due to‚ according to Toji (2003)‚ those with mixed ancestry. Japanese-Americans
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