CONFIDENTIAL LG/APR 2010/BEL260/250 UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION COURSE COURSE CODE EXAMINATION TIME : INTERMEDIATE ENGLISH / MAINSTREAM ENGLISH II BEL260/250 APRIL 2010 3 HOURS INSTRUCTIONS TO CANDIDATES 1. This question paper consists of two (2) parts : PART A : Section 1 (5 Questions) Section 2 (6 Questions) Section 3 (5 Questions) PART B : (1 Question) 2. 3. Answer ALL questions from both parts in the Answer Booklet. Do not bring any material into the examination
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CU678 WORK IN A BUSINESS ENVIRONMENT 1.1 The concept of diversity encompasses acceptance and respect. It means understanding that each individual is unique‚ and recognising our individual differences. These can be along the dimensions of race‚ ethnicity‚ gender‚ age‚ physical abilities‚ etc. 1.2 There is a need to be sensitive to the needs of others in all aspects of life including office life. I‚ myself‚ am formally registered disabled by being hard of hearing aid. My line managers have
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_____________________________________________________________________________________ OBJECTIVE: Experienced Engineering Technician with outstanding strategic‚ technical‚ organizational‚ and leadership skills seeks full-time employment within a fast paced exigent environment. SUMMARY OF QUALIFICATIONS _______ ________________________ Dynamic goal-oriented Engineering Technician with over six years of professional experience working in the development of AutoCAD designs while producing
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Kristina Roberts June 7‚ 2011 Furey-EN 305 Notebook Assignment 7. Research and identify people –not necessarily local or U.S. based—who hold what you consider the “ideal job”. What does the job entail? Can you find the person’s resume/vita somewhere? Write a brief summary of the persons training and career‚ using as many real statics as you can find. Explain what you admire about this person. What kind of worker is he? What were his greatest accomplishments? Setbacks? How did the field
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Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). - Employer’s name‚ Employee’s name - Main place of work - Job title‚ Date of commencement - Duties and responsabilities 2a) List three key points of legislation that affect employers in a business environment. - Health
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cleaning and cleaning tools. Great at multi-tasking and time management skills. Ability to handle things in a discreet and confidential manner. Based on my qualifications‚ it is the perfect job for me to improve my skills to provide good quality customer service and learn new things from other employees. In addition to my customer service strengths‚ I have mastery knowledge of kitchen cleaning or customer service and have good communication skills. My primary objective is to assist your business grow
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a work instruction for handling a complaint • give an example of how you would change an element of the customer service system in response to the complaint about the quality of the meals • outline how you would change the work culture in the kitchen • outline how you would evaluate the customer service Brad’s Holiday Retreat gives in the future BSB40207 Certificate IV in Business _____________________________________________________________________________________________ HCICSS Coordinate
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Food Safety Teaching Children How to Stay Safe and Be Healthy Environment Indoors The general environment of the home setting is clean‚ tidy‚ well organised and free of obstacles. Fire doors are kept clear‚ and stair gates used on the stairs‚ kitchen and my dog’s cubby hole. Normal room temperature is kept with adjustable radiators and radiator covers are used in play areas. Rooms are well ventilated and window locks used when airing the house. Air quality is pure as there is a no smoking policy
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prepare a work instruction for handling a complaint • give an example of how you would change an element of the customer service system in response to the complaint about the quality of the meals • outline how you would change the work culture in the kitchen • outline how you would evaluate the customer service Brad’s Holiday Retreat gives in the future • design a customer survey questionnaire and survey process that will increase Brad’s understanding of his and Rosemary’s customers’ wants and needs
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with the correct lifting procedures displayed in the kitchen. Two people are required to lift heavy objects. You must work in a safe way at all times. You are responsible for your own safety in the clothing and footwear you have on. Any incidents and accidents need to be recorded and reported to your supervisor. Confidentiality- Please read the confidentiality policy before you start work. Under no circumstances must you discuss confidential information on Facebook/Twitter or other social networking
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