Kotler and Keller (2009‚ p. 482) define retailing to encompass all activities in selling goods or services to the final consumers for personal or business use irrespective of the type of organization‚ how the goods are sold or where the goods are sold. The retail sector accounts for a sizable share of the Philippine economy. Patalinghug (2001) claimed that the retail trade sector contributed on the average 10.7 percent of the Gross Domestic Product (GDP) from 1981 to 1999 and
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human activity directed at satisfying human needs and wants through an exchange process’ process’ Kotler 1980 GeoInformation and ICT in Market Research – Marketing Notes WHAT IS MARKETING ‘Marketing is a social and managerial process by which individuals and groups obtain what they want and need through creating‚ offering and exchanging products of value with others’ others’ Kotler 1991 GeoInformation and ICT in Market Research – Marketing Notes WHAT IS MARKETING 5 Ps of Marketing
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Summary Part1 Chapter 1 Marketing is an organizational function and a set of processes for creating‚ communicating‚ and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Marketing management is the art and science of choosing target markets and getting‚ keeping‚ and growing customers through creating‚ delivering‚ and communicating superior customer value. Marketers are skilled at managing demand: they seek
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w !.4PJ’lf‚)’� r;K I 3 -r(H [D . .>-c. (2’171-- -‚ EARSON -- Prentice . Hall Pearson Education International Editorial Director: Sally Yagan Executive Editor: Melissa Sabella Director of Development: Steve Deitmer Development Editor: Elisa Adams Manager‚ Product Development: Ashley Santora Project Manager‚ Editorial: Melissa PeJlerano Assistant Editor‚ Media: Denise Vaughn Marketing Manager: Anne Falhgren Marketing Assistant: Susan Osterlitz Senior Managing Editor:
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Marketing Management 12 e PHILIP KOTLER & KEVIN LANE KELLER ISBN 0-13-145757-8 658.8—dc22 Note: all credits for contents goes to the original author. Summarized by Wawan Setiawan (winanci@gmail.com)Summarized by winanci@gmail.com 2 Redefining Marketing for 21 st Century ● Marketing is everywhere‚ but tricky ● It makes Marketing management difficult because it needs continuous improvementSummarized by winanci@gmail.com 3 The scope of marketing: What is marketing? (1) ● Marketing:
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subcultures such as religion‚ racial groupings and geographical location impact on consumer behaviour. Social stratification is also key when considering how to market a product which includes seven categories: 1) lower lowers 2) upper lowers 3) working class 4) middle class 5) upper middles 6) lower uppers 7) upper uppers. Social factors include reference groups‚ the family and roles and status. Reference groups expose an individual to new behaviours and lifestyles‚ influence attitudes and self concept
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then a little deli. A supermarket will sell more of your product. The problem with the four P’s is that this is all about the producer’s point of view. They don’t go buy the consumers. A lot of company’s want the consumers point of view so they use the 4 C’s. The four C’s are customer solution‚ customer cost‚ communication‚ and convenience. The first C is consumer cost. Consumer cost has to due with price. Price has a lot to do with how much your product is going to be bought and sold. You can’t put
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The 4 P’S of Hooters The first Hooters opened April 1st‚ 1983 in Clearwater‚ Florida. Six fun-loving businessmen with roots in the Midwest and with no experience in the foodservice business were opening doors to a restaurant with an owl logo‚ chicken wings as the featured item‚ and girls in orange shorts. Hooters is running at full speed with restaurants opening throughout the Sunbelt‚ the Rockies‚ the Eastern Seaboard‚ the beautiful Canadian country with expansion plans for the entire U.S.
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4 p’s for cannon . When one talks about canon ones mind is instantly associated with the best high end cameras . The company is committed in taking on the world with sheer determination and new concepts. Creating new ideas and new . It has many competitors and some of them are Nikon‚ Sony‚ Samsung. Product Canon has the bragging rights of of being first in many things like the Rangefinder camera‚ a 10-key Japanese calculator‚ a camera with single lens reflex‚ the AE-1 camera with a microcomputer
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Product Levels: Core benefit Core benefit is the fundamental service or benefit that the consumer is really buying. Here‚ in washing machines‚ “Clean clothes” can be called the core benefit. Basic Product Basic product involves adding features‚ benefits to ensure that product offers a differential advantage from the other one’s product in the market. Basic product of any washing machine is the features that get the work of washing clothes done. Expected product Expected product is a set
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