CHANGE MANAGEMENT MODELS EXAMINATION “KOTTER EIGHT-STAGE CHANGE PROCESS” AND “ESTATES AND FACILITIES MANAGER ACTUAL CHANGE PROCESS” AS PART OF THE FACILITIES MANAGEMENT DEVELOPMENT AND TRAINING PROGRAMME 2007-2008 DATE: 14th January 2008 NAME: Michael Harbour TITLE: Change Management Models Examination “Kotter Eight-Stage Change Process” and “Estates and Facilities Manager Actual Change Process” TABLE OF CONTENTS PAGE NO. 3.0 SUMMARY 1 4.0 ACKNOWLEDGEMENTS 4 5
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today’s organizations is the failure to adapt to all these changes in the environment. Although there are many reasons for the failure to change and adapt‚ a primary solution to the problem is better change leadership. Leaders serve as the main role models for the change efforts moving forward. Strong‚ committed leadership is crucial to successful change‚ and research has identified some key characteristics of leaders who can accomplish successful change project. One leader who illustrates many of
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complimentary for successful change as it demands a process that is driven by leadership and supported by management (Kotter‚ 1997). Although it is acknowledged that management is used to support a successful change process‚ this essay however‚ is only focused at addressing leadership in an organisation through the 8 general lessons that John Kotter has developed in his eight-step model of leading a planned change and how it can be effectively applied in the dynamic environment of today. Leading a change
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JOHN KOTTER 8 STEPS The above diagram is the 8steps of John Kotter towards change.This model is divided into three phase.The first phase is to create the climate for change.The first step is to create urgency‚ not all of the employees are open to change‚for change to happen the company must develop a sense of urgency around the need for change.An honest and convincing dialouge about what is happening in the marketplace and with the competition may convince people and make them start talking
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the company profits broadens. The principle concept of organizational change management is to influence the behavior of people not through force but through motivation concentrated at the proposed change. ORGANIZATIONAL CHANGE METHODS KOTTER MODEL The Kotter Model consisting of a sequenced eight-step change management process is used frequently by business in its entirety
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No matter how able that person is‚ no one person can lead change. it is imperative to put together the right team people to help lead that change. The team must have a significant level of trust in one another and share the same objective. Kotter says when putting this team together there are four qualities of an effective guiding coalition. In putting together a Guiding Coalition‚ the team as a whole should reflect: • Position Power: Enough key players on board so that those left out
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263-281 Dahlgaard‚ J. J. & Dahlgaard‚ S.M. P. (2007)‚ The 4P quality strategy for breakthrough and sustainable development‚ European Quality‚ vol. 10‚ no. 4‚ pp. 6-19 Kotter‚ J. P. (1996)‚ Leading Change‚ 1996 Kotter‚ J. (2007)‚ Leading Change‚ Why Transformations Efforts Fail‚ Harvard Business review‚ January‚ pp. 96-103 Kotter‚ J. & Rathgeber‚ H. (2006)‚ Our Iceberg Is Melting‚ Changing and succeeding Under Any Condition‚ St. Martin’s Press‚ September 2006 9 D: empSøren Horn Petersen.doc
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ADKAR model Lewin’s change model Kotter’s change model - ADKAR stands for Awareness‚ Desire‚ Knowledge‚ Ability and Reinforcement. Each word represents a step in the change process and must be done in order so that the desired change is achieved. - This model focuses on principles of change that are effective on an individual. Its focus is on how to change people. Steps - Awareness: To begin change‚ an individual must know what needs to change and why. What the risks for not changing are‚ benefit
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Step 1 Establishing a Sense of Urgency Without a sense of urgency people don’t move. Kotter suggests that for change to be successful‚ 75% of a company’s management needs to "buy into" the change. In other words‚ you have to really work hard on Step One‚ and spend significant time and energy building urgency‚ before moving onto the next steps. Step 2 Creating the Guiding Coalition Convincing people that change is necessary often takes strong leadership and visible support from key people within
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affects: those in the trenches of the business. Thus‚ leading change is both absolutely essential and incredibly difficult. Perhaps nobody understands the anatomy of organizational change better than retired Harvard Business School professor John P Kotter. This article‚ . originally published in the spring of 1995‚ previewed Kotter’s 1996 book Leading Change. It outlines eight critical success factors – from establishing a sense of extraordinary urgency‚ to creating short-term wins‚ to changing the
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