Store Operations & KPIs p Introduction 4 rules to improve performance and profitability in a store: 1. Grow sales 2. Lower the cost of goods sold 3. Improve margin by cutting overheads 4. Reduce 4 Red ce interest and inventory finance costs in entor Retailers with stores across multiple geographies and multi-channel operations no direct contact with customers / distance between HQ and consumers 2 Lesson 8: Store Operations & KPIs p Introduction Performance Management helps
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Supermarket Psychology: Supermarket Layout watch this video http://www.youtube.com/watch?v=g3IwOgA3Ngw This video is about trolleyology. In simple words means make us easy in spending our money with use of psychology. The case is one customer had given a simple task in 3 minutes to shop 3 basic goods in the supermarket that never shopped before. It looks simple but actually it really hard where you will face with many disruptive things. Customers tend to shop at anti clock direction
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indicators (KPIs) in order to figure out the performance of the Supply Chain in the retail sector. It also focuses on inventory replenishment strategies and capacity utilization in the retail sector. In recent years‚ this sector has spent considerable amount of time and money trying to improve its operations in such a way so as to respond efficiently to customers’ needs. This has led to several developments like the introduction of automated store ordering‚ usage of RFID and etc. The KPIs helps in
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LB5103 GLOBAL DESTINATION COMPETITIVENESS DESTINATION AUDIT PRESENTATION DESTINATION COMPETITIVENESS MODEL IN MONACO Lecturer: Dr.Jenny Panchal |NAME |STUDENT ID | |Shabeer Grewal |12803017 | |Huang Tianmi |12491112 | |Shao Zhe (Scarlett) |12875213 | |Yang Fan (Fany)
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• Consuming has never been about the basic needs‚ some people argue that consuming has become about peoples individual identities and self-expression. On the other hand others argue that families and peoples communities help shape how they consume. • What people buy‚ and what people do with these things gives an indicator of the kind of person they are. This is especially true with people who are trying to sell things‚ such as advertising agents and retailers themselves. • Its a common assumption
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Indicators (KPIs) Key Performance Indicators (KPIs) are quantitative and qualitative measures used to review an organization’s progress against its goals. These are broken down and set as targets for achievement by departments and individuals. The achievement of these targets is reviewed at regular intervals. KPIs are used to monitor the performance of a company‚ department‚ process or even an individual machine. They will also help shape the behaviors of employees within the company. KPIs need to
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Strategic Sourcing Strategic sourcing is an institutional procurement process that continuously improves and re-evaluates the purchasing activities of a company. In a production environment‚ it is often considered one component of supply chain management The following are the steps involved in the Strategic Sourcing : 1. Assessment of a company’s current spend (what is bought where?) 2. Assessment of the supply market (who offers what?) 3. Total cost analyses (how much does it cost to
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KEY PERFORMANCE INDICATORS (KPIs) SAMPLES The following sample KPIs are indicative only as a starting point or guideline to assist you to develop your own KPIs. Samples 1 and 2 are for individuals - 3‚ 4 and 5 are for systems and departments. SAMPLE 1 Name/Team: Jean Torrins – Finance Manager Nature of KPI: Recovery of outstanding debtors Definition: The improved collection time of monies owed by debtors Performance Targets: Collect 75% within 45 days and 100% within 60
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Case Brief: Superior Supermarkets Short Brief: Superior Supermarkets MKT 5023 The University of Texas San Antonio I. Major Issue The major issue presented in the Superior Supermarkets case study is: Should Superior Supermarkets adopt an “Everyday Low Price” pricing strategy? II. Alternative Courses Maintain Current Pricing Strategy i. Advantages 1. No New Training or Advertising Adjustments Needed
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CASE IN POINT - SAfeway supermarket Safeway Company has policies that require employees to smile at and make eye contacts with customers. Most of the customers would view this kind of facial gestures as a friendly way of doing business‚ but some customers might misunderstand them as a “flirt”. Twelve employees had filed complaints about this “Superior Service” policy and found it unethical for the company to have undercover shoppers to spot if there is any violator. This led to Union to get involved
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