Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Customer Service Research Paper Before I get into further analysis of my own personal experience‚ I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent‚ smaller businesses
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X2 = Hot Dogs X3 = BBQ Sandwiches The objective is to maximize profit. maximize Z= 0 .75X1+1.05X2+1.35X3 Subject to: 0.75X1+1.05X2+1.35X3≤1‚500(Budget) 24X1+16X2+25X3≤55‚296in2 (Oven space) X1≥X2+X3 X2X3≥2.0 X1‚ X2‚ X3≥0 Julia’s Food Booth Food items: Pizza Hot Dogs Barbecue Profit per item: 0.75 1.05 1.35 Constraints: Available Usage Left over Budget ($) 0.75 0.45 0.90 1‚500 1‚500.00 0 Oven space (sq. in.) 24 16 25 55‚296 50‚000.00 5296 Demand
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motors. Satisfaction is a person’s feeling of pleasure or disappointment resulting from a comparing perceived performance in relation to his or her expectation. If the performance falls short of expectation‚ the consumer is dissatisfied. If the performance matches the expectations‚ he consumer is satisfied. If the performance exceeds expectation‚ the customer is highly satisfied or delighted. In today’s competitive scenario firms consistently tries to satisfy his existing customer to get more
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serious effects on our food supply‚ our environment‚ and our species diversity. Our growing population is affecting both the total amount of food we have and the distribution of food to those who need it. Because of improvements in agriculture‚ we are still increasing the amount of food the world produces‚ but the rate of increase is slowing down. According to the World Health Organization‚ in developing country‚ 20 percent of the population does not have enough quality food. While people in developing
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CUSTOMER SATISFACTION SURVEY ON PRODUCT‚ SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction on After Sales- Service aspects (Greet the customer “Good Morning Sir” and say “ I am-------- from AC Neilson‚ I understand you are involved in transport business and I am here to take your opinion
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some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how that effects future
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1. INTRODUCTION Customer satisfaction is related to the human activity directed at satisfying human wants through the exchange of goods and service. Satisfying the customers occupies a most important position in business management. Customer satisfaction plays a crucial and critical role as it deals with customers and their needs. The major task of organization is to satisfy customers by meeting their needs and wants. The essence of organization is the customer and not the product shall be the
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EXECUTIVE SUMMARY Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales‚ because consumers might take their business to a competitor. Good customer service involves developing bonds with customers‚ hopefully leading to long term relationships. It
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have unhealthy food preferences. Topic Outline I. Influence of Media A. Calorie-dense foods are extremely rewarding to consume. B. Causes greater snack food consumption. II. Income of an individual A. Eating healthy is expensive. B. Low income individual eat and buy cheaper foods. III. Convenience A. Fast and easy access 1. Delivery services 2. Ready to eat foods a. frozen foods 1.) TV dinners 2.) shelf-stable products 3.) prepared mixes B. Saves time Food‚ in order to serve
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