P1 describe the role of sales staf Sales Techniques • Face to face sales – personable‚ easier to engage • Telemarketing: - don’t need to be physically seen Inward – customers call you Outward – you call potential customers • Drop-in visits Avon / Betterware – drop brochure of Wholesale – trying to sell your product to stores Role of sales people • Describe the product surround • How does a salesperson find out what a customer wants? • How to match goods and services to the customers requirements
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St. Patrick’s College London HND Health and Social Care Management MANAGING FINANCIAL RESOURCES IN HEALTH AND SOCIAL CARE John Egharevba CONTENTS PAGE INTRODUCTION…………………………………………………………….….p.3 LO1 Understand how systems are used to manage financial resources in health and social care 1.1…………………………………………………………………………..………pp.3-4 1.2…………………………………………………………………………………..pp.4-5 1.3..................................................................................
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Running head: Managing Organizational Change NRT IT Department Clayton Ward Executive Summary This paper will discuss my time and position with Nation Real Estate Trust (NRT). NRT was my first true job after entering the Information Technology (IT) field. NRT is a nationwide company and I worked in the San Ramon‚ California division‚ it covered the Northern California. The company grew to own certain Coldwell Bankers and Century 21 Real Estate offices in
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of human resource and delivering products in time for customers was also the major issue. Business process and valuable resources need to be review before the implementation of the strategy. Major change drivers are low productivity and efficiency‚ staff‚ technology and competitors. The change perspectives used by the management are contingency‚ resources and system. PT. Era Gemilang Gizi (EGG) uses resource-based model to develop a change in process. SWOT analysis as the approach strategy tools
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HENLEY BUSINESS SCHOOL UNIVERSITY OF READING MANAGING PEOPLE AND PERFORMANCE ASSIGNMENT • Identify‚ with justification‚ a critical issue relating to people that impacts effective performance within the organisation. • Based on your analysis‚ develop your recommendations and an outline plan to address the issue to improve organisational performance with clear justification for your proposed approach. • Identify the benefits and risks
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Managing time wisely on the floor and coming back to a patient room when initially promised is important because patients really take our word seriously. Patients really do appreciate when we come back when we say we are and if we don’t they appreciate when we apologize. Patients feel like they’re being listened to and that we care about them when we hold to our word and take care of them accordingly and on time. In the article‚ it takes about patients’ experience of being hospitalized. Patients
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THE HONG KONG INSTITUTE OF VOCATIONAL EDUCATION (KWAI CHUNG) [pic] Content Background P.3 Goal and Planning P.4 Structure P.4-5 Employee Recruitment P.6 Training P.7 Evaluating employees – Appraisal P.8 Human Resources Management P.10-12 Communication P.13 Conclusion P.14-15 References P.16 Background DHL Hong Kong DHL Express was the first international air expresses company to operate in Hong Kong. With DHL’s experience in local and regional markets‚ DHL strive to deliver the
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Introduction This paper creates a platform for an emphasis on the connection between the work organogram and the understanding‚ employee appraisal‚ and shaping of staff performance. Generally‚ the Performance of employees in present organizations can be critically analyzed by a phenomenon that is referred to as the seven key changes. This set of changes is attached to the nature of work in all sphere of business around the globe. Examples are changes in job design‚ scope of work‚ technology‚ workforce/labourforce
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COMMAND AND CONTROL SYSTEM 5 - 6 THE CHANGE MANAGEMENT PROCESS 6 - 11 OBSTACLES IN IMPLEMENTING CHANGE 11 - 13 HOW THE CHANGE SHOULD HAVE BEEN HANDLED 13 - 16 SUMMARY 16 – 17 MANAGING CHANGE IN MY WORKPLACE INTRODUCTION 1. Any organizations which are planning to implement change to their traditional work system and culture need to carefully draw a change plan to avoid many traps and obstacles that they need to face in order
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Managing across culture Introduction Globalization makes the world become to be a big family. More and more international company appears in the social. While in the same times‚ people from different countries or different culture start to work together. How to make the staffs from different culture to work together become a core problem facing by the company. By facing the conflict and difference between different culture‚ to find out a way to effectively manage across culture become more helpful
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