INTRODUCTION Marketing is the activity/set of institutions and process of creating‚ communicating‚ delivering and exchanging offerings that have value for customers‚ clients‚ partners and society at large. (American Marketing Association) OR Marketing is the management process responsible for identifying‚ anticipating and satisfying customers’ requirements profitably. (Chartered Institute of Management) The following are the importance of marketing: * Promote product awareness to the public
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CHAPTER 1- OVERVIEW OF MARKETING 1. Marketing – social and management process where individuals or groups acquire their needs and wants by creating value and exchanging it among themselves. 2. Marketing Process : * Understand the marketplace and customers needs and wants. * Design a customer-driven marketing strategy. * Construct an integrated Marketing program that delivers Superior value. * Product * Promotion * Price * Place * Build profitable relationships
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Markets to Target Henry Ford proved that mass marketing can work—at least for a while. Mass marketing is also efficient because you don’t have to tailor any part of the offering for different groups of consumers‚ which is more work and costs more money. The problem is that buyers are not all alike. If a competitor comes along and offers these groups a product (or products) that better meet their needs‚ you will lose business. Multisegment Marketing Most firms tailor their offerings in one way or
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25 November 2013 [MARKETING TOOLS ANALYSIS] U - CURVE Jacobson (1985) observed that higher ROI is earned by companies that are able to charge higher prices‚ most likely because of successfully differentiating their products and the firms that operate at cost advantage. There is seemingly a positive correlation between market share and ROI. The economies of scale‚ market power‚ and quality of management are some of the factors that make market share profitable. As market share increases
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3.1 Explain how products are developed to sustain competitive advantage 3.1.1 Packaging Elements | Competitive advantages | Physical Protection28 gram package‚ reduction of 8gr per bottle | Reduce price per bottle‚ make more attractiveness for the product. | DistributionDirect to retailers | More convenient for customers. | SellingProvide ingredient in each bottle such as: Number of calories‚ % of carbohydrate‚ vitamins‚ and minerals. | Customer understands about Gatorade ingredients
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1. What is Starbucks’ retail strategy? What is its target market and how does it try to develop an advantage over its competition? Starbucks retail strategy is selling the “Starbucks Experience” by offering a community gathering place‚ with comfortable seating in a relaxing atmosphere while selling quality products and great customer service. The company’s retail strategy is also aimed to maintain customer loyalty and repeat business. Its target market started out to be business people between
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consumers individuals & households who buy goods and services for personal consumption. Prof. P.V. Balakrishnan All these consumers make up the consumer market. The central question for marketers is: “How do consumers respond to various marketing efforts the company might use?” 1 CB-2 Value of Customers 1. Lifetime Customer Value Transaction basis a) b) 1. Views each individual interaction as unique Calculate value of transaction Focuses firms’ efforts on retaining
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2 l Abstract This paper aimed to investigate customer¡¯s reaction for Starbucks Coffee¡¯s reform. Recently‚ to be a company which has huge brand loyalty‚ Starbucks Coffee in China (SCC) held a large-scale reform to reduce the cost‚ rising the merchandise price. And it¡¯s object is to expand it¡¯s large scale cautiously. (http://www.businss.sohu.com) Through an investigation which visit 120customers in the ¡®¡®Starbucks Coffee of Top Electronics City ¡¯¡¯ during 3 hours. We found that this great
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Marketing as selling has two main concepts‚ which are making profit much as possible and satisfying customer’s need. Before making any profit. A well-managed company is able to identify and specify itself. That includes making targets for its ideal customer. Analysis and strategies help the company in achieving a higher possibility for success in the business. Segmentation methods Segmentation involves diving a broad target market into subset of consumers who have common needs and priorities. A
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Economic Principle | Marketing Principle | Form Utility | | | | | | | | | | Utility is a term used by economists to describe the measurement of "useful-ness" that a consumer obtains from any good. Utility may measure how much one enjoys a movie‚ or the sense of security one gets from buying a deadbolt. The utility of any object or circumstance can be considered. Some examples include the utility from eating an apple‚ from living in a certain house‚ from voting for a specific candidate
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