coke and milkshake. To keep menu diversity and response to consumer tastes changing‚ the company expanded menu to cover salads‚ wraps‚ smoothies‚ fruit and fish (McDonald’s‚ 2013). It also developed and released a numbers of categories that cater to local tastes. Some kinds of items are even unexpected to many of customers in the Western world. In Singapore‚ an item called “McRice” can be found in menu. This new category is to cater these Asian consumers who still regard rice as staple food instead
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SWOT analysis of McDonalds This is a McDonalds Corporation SWOT analysis for 2013. For more information on how to do SWOT analysis please refer to our article. Company background Name Industries served Geographic areas served Headquarters Current CEO Revenue Profit Employees Main Competitors McDonald’s Corporation Restaurants‚ Food Worldwide U.S. Don Thompson $ 27.56 billion (2012) $ 5.46 billion (2012) 1‚800‚000 Burger King Worldwide‚Inc.‚ Yum! Brand Inc.‚ Subway‚ Wendy’s
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Indian market Industry trends: Overall McDonald’s marketing mix Product Life Cycle Comparison of McDonald’s with its rivals McDonald’s India in 2010 Market Orientation McDonald’s Indian future References Title: McDonald was founded by Raymond Kroc in 1954. Today McDonald is the world’s leading food service retailer with more than 31000 restaurants in 119 countries serving more than 50 million customers each day. McDonald’s In India: McDonald’s‚ the ninth valuable brand in the world has
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McDonalds has one of the largest chain of restaurants worldwide‚ but the other world renowned food chains who cut come as competition for McDonalds are Burger King Corporation‚ Yum Brands – parent company of KFC‚ Starbucks and the other local burger cafes. Burger King has over 11‚500 outlets worldwide which means that they are geographical diversified‚ they are globally renowned for its slogan “Have it your way”‚ and most importantly they serve burgers and a variety of side dishes which are not
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McDonalds SWOT analysis 2013 Strengths Location‚ commercial/high density areas. Efficiency & speed. Reasonably priced menu. Standard/ quality/ reliability. Friendly customer orientated staff. Largest fast food market share in the world. Children targeting. Weaknesses Negative publicity Unhealthy food menu. High employee turnover. Competition. Opportunities Maturity → New markets Home delivery service. Threats Other local fast food chains. Lawsuits against McDonalds. Strengths
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Local Marketing and Customer Relationship Management Objectives • CRM • Trust Models for Managing Relationships • Brand Communities • Customer Experience Management • Measuring and managing to build customer value • Building Loyalty • Implementation Process Tony Hsiesh Pamela Danzinger Session 1: Principles of Customer Relationship Management Customers: Most Valuable Asset = Good-will => if somebody is your customer today then they will continue to be your customer tomorrow
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Finance at McDonald’s Stock Control Finance Franchising Marketing Finance Construction Training Careers at McDonald’s Training Glossary I.T. Customer Services Education Customer Services Stock Control Franchising Talking Point Apprenticeships Marketing Franchising Marketing Construction Finance Finance Training Glossary Stock Control Franchising Education Stock Control Customer Services Franchising Talking Point
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Global Expansion of McDonalds Many American corporations have attempted to expand their business globally. Some of these corporations have succeeded‚ but some have also failed because they have encountered different cultural barriers and differences that made it hard for these corporations to succeed. One of those multinational corporations that have encountered a few cultural barriers as they began global expansion was none other than McDonald’s. Though McDonald’s has encountered
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ingredients: Chicken‚ Potatoes & Milk and the main products include Burgers- Chicken-Sandwiches- French fries and beverages. In additional they serve variety of Breakfast items & Desserts. Product Adaptation • Asian Products Adaptation to local tastes • Burgers with Thai Basil- Thailand • Teriyaki Burger – Japan • Rice Dishes – Indonasia Menu Development • 1998- Menu development team. • Consumer feedback & research findings. • Do not entire;y localose
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Introduction The story of McDonald’s started in the early 1940s when two brothers‚ Dick and Mac McDonald‚ and Raymond Kroc founded the McDonald’s Corporation with the company motto ‘Quality‚ Service‚ Cleanliness and Value’. Most of McDonald’s restaurants are operated by franchisees or by affiliates‚ some are operating under joint-venture agreements (www.mcdonalds.com). Nowadays McDonald’s is one of the most valuable brands globally and used to be the world’s largest restaurant chain‚ before Subway
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