A Comprehensive project ON “Tourism Industry Analysis” Submitted to (Global Institute of Management) IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ASMINISTRATION In Gujarat Technological University UNDER THE GUIDANCE OF Varsha Turi Assistance Professor Submitted by [Mohammed Faeem Shaikh (En no-107940592052)‚ Irshad Khan Pathan (En no-107940592105)] [Batch: 2010-12] MBA SEMESTER III/IV (Global Institute of Management)
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ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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The Impact of Linguistic Differences on International Brand Name Standardization: A Comparison of English and Chinese Brand Names of Fortune-500 Companies Author(s): June N. P. Francis‚ Janet P. Y. Lam‚ Jan Walls Reviewed work(s): Source: Journal of International Marketing‚ Vol. 10‚ No. 1 (2002)‚ pp. 98-116 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/25048880 . Accessed: 19/02/2012 07:18 Your use of the JSTOR archive indicates your acceptance of the Terms
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Earth Our most important stakeholder Dabur India Limited Business Responsibility Report 2011-12 SEBI has mandated to submit report on ‘National Voluntary Guidelines on Social‚ Environmental & Economic responsibility of Business’ as issued by the Ministry of Corporate affairs‚ which requires businesses to embrace ‘People‚ Planet‚ Profit’ approach in a sustainable manner. For this‚ 9 Principles with their respective Core Elements are suggested to be implemented in the core business processes
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“Comparative Study on Profitability Drivers of Indian Retail Industry and their formats” and “challenges to unorganized retails in the current scenario”. Submitted to: Mrs. Ambika Rathi INDEX CONTENTS PAGE NO Acknowledgement 4 Preface 5 Executive Summary 6 Today’s Retail in India 7 - 8 Key Points of Indian Organised Retail Industry 9 Formats in Indian Organized Retail Sector 10 Top Major Retail Players in India 11 Objectives of the
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Himachal Pradesh: the Land of Gods. 10/7/2011 ROSHNI RAMCHANDANI Himachal Pradesh: History and Geography Pre History & Early History The history of Himachal Pradesh dates back to around two million years. At this point of time‚ people lived in the foothills of Himachal Pradesh. These original inhabitants of Himachal‚ the Kols and the Mundas‚ were forced by the people of the great Indus valley civilization to move up to the hills. The Indus valley civilization prospered here between 2250
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A Project report On “Implication of consumption of paan-study of Varanasi district” Submitted for partial fulfillment of requirement for the award of degree Of Master of Business Management- International Business II sem Of Session 2012-14 Supervision by: - Submitted by:- Dr. Madan lal RAVINDRA PRAKASH SHUKLA (38) JIHAD MOIDEEN (20) MBA IB (2ND SEM) 2013 FACULTY OF MANAGEMENT STUDIES
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INTERNET BANKING & ATM AS A TOOL FOR CRM: A COMPARATIVE STUDY BETWEEN PUBLIC AND PRIVATE SECTOR BANKS ABSTRACT Customer Relationship Management (CRM) plays very important role in retaining customers. As Mahatma Gandhi said customers are very important for any business organization. The same view has been endorsed by Philip kotler also. Research study shows that instead of creating new customers every day it’s better to retain the existing customers. In order to retain existing customers banks
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PROJECT REPORT FOR BUSINESS STRATEGY-1 EVOLUTION OF BUSINESS STRATEGIES AT PEPSICO Submitted to: Submitted By: Prof. Sanjany Sharan Prashant Sharma Parul Kapoor Mohit Madan Prerna Gupta Murali Krishna (Section-A) (Group – 10) ACKNOWLEDGEMENT We take this opportunity to express our gratitude towards Mr. Sanjay Sharan‚ Department of Marketing‚ IBS‚ Hyderabad. We are indebted to him for the expertise and invaluable
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Table of Contents ACKNOWLEDGEMENT 3 EXECUTIVE SUMMARY 4 Chapter 1 . INTRODUCTION 6 1.1 MAGAZINE INDUSTRIES: THE INDIAN SCENARIO 6 Chapter 2 . LITERATURE REVIEW 10 Chapter 3: OBJECTIVES 15 PRIMARY OBJECTIVES 15 SECONDARY OBJECTIVES 15 Chapter 4 : RESEARCH METHODOLOGY 16 RESEARCH PLAN 16 Data Sources 16 Research Approaches 16 Research Instruments (Questionnaire Construction) 17 Sampling Design 17 COLLECTION OF DATA AND ANALYSIS 18
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