The Encyclopedia of Operations Management Terms by Professor Arthur V. Hill Curtis L. Carlson School of Management 321-19th Avenue South University of Minnesota Minneapolis‚ MN 55455-0413 USA ahill@umn.edu Revised July 20‚ 2003 P O M S Production Operations Management Society The electronic version of this encyclopedia is distributed free of charge by the Production Operations Management Society (POMS) under the conditions that (1) you send corrections and additions to ahill@umn.edu
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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Module: Operations management Title: -Operations management and Ethics! - Student: Katerina Zafirovska Lecture: Prof. D-r Aleksandra Shumar Contents: Introduction……………………………………………………………………..….3 1. Operations management…………………………………………..5 2. History of operations management……………………………….6 3. Ethics ……………………………………………………………15 4. Operations management
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Case : Rochester Manufacturing Corporation Dr. Ric Enriquez Professor Mark . HaoLiang MBA-Student COMPANY BACKGROUND Rochester manufacturing corporation Rochester manufacturing corporation (RMC ) is considering moving some of its production from traditional numerically controlled machines to a flexible machining system (FMS) lts numerical control machines have been operating in a high-variety . low-volume .inter-mittent manner. Machine utilization. As near as it can determine
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Role of operation managements within an organisation The Operation management is the activity of managing the resources which produce and deliver products and services. It is one of the core functions of any business. Operations function is the part of the organisation that is responsible for this activity. Every organisation produces some type of product or services so it has an operations function. However not all organisations call the operations function by its name. The people who have the
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Question 1 DEFINE OPERATIONS MANAGEMENT AND DISCUSS ITS ESSENTIAL FEATURES AND THE IMPORTANCE/BENEFITS OF OPERATION PRIORITIES Introduction: Every organization is in business because it has products‚ services and in some cases a combination of the two (i.e. product and service)‚ that it offers customers as a solution to a particular need or want they have. This implies that‚ the very core business of every organization is to get these products and services readily available to customers‚ through
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Chapter 01 OPERATIONS MANAGEMENT: as a competitive weapon mks mks@mdi.ac.in http://mks507.vistapanel.net Prof. (Dr.) Manoj K Srivastava Operations Management Area 1. The Systems Approach C O N T E N T S 2. 3. OM Definition Ten Critical Decisions 4. 5. The Cases 4V Typology of Operations 6. 7. Productivity Competitiveness 8. 9. Manufacturing Vs. Service? The History 10. The Future 1 Systems Approach Systems Approach Reduce waste…or
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CHAPTER 1 Operations management Short case: Dealing with variety – two examples The Bombay Tiffin Box Suppliers Association (TBSA) operates a service to transport home-cooked food from workers’ homes to office locations in downtown Bombay. Workers from residential districts must ride commuter trains some 30–40 km to work. Typically‚ they are conservative diners‚ and are also constrained by strong cultural taboos on food handling by caste‚ which discourage eating out. TBSA arranges for food
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Operations management refers to the complex set of management activities involved in planning organizing leading‚ and controlling an organization’s operations. At one time‚ operations management was considered the backwater of management activities – a dirty‚ drab necessity. This view has changed in recent years‚ as more and more managers realize how operations can be a “beehive” of activity with major financial consequences for any organization. For instance‚ to support the work of Johns Hopkins
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that is essential in modern supply chain management. JIT sets out to cut costs by reducing the amount of goods and materials a firm holds in stock. JIT involves: producing and delivering finished goods ‘just in time’ to be sold partly finished goods ‘just in time’ to be assembled into finished goods parts ‘just in time’ to go into partly finished goods materials ‘just in time’ to be made into parts. The principle that underpins JIT is that production should be ‘pulled through’ rather than ‘pushed
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