HUMAN RELATIONS ~(Group 3) * Within the business organization‚ it promotes pleasant and productive working relationships among employees. * Misconceptions about HR * 1. Human relations are merely a “common sense”. * 2. “Nice Guy” Philosophy * 3. Human relations weaken management authority and obstruct production. * 4. Human relations weaken unions. * 5. Human relations can be used to manipulate people. * 6. Human relations is merely for people at the bottom of the
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customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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Main Points: End of the Col War has coincided with increased nationalist‚ ethnic‚ and religious conflict in Eurasia Serbs and Slovenians‚ Croatians and Bosnian Muslims What are the causes of the varying intergroup relations? Ancient hostilities is not a good enough explanation Posen using the classic realist concept of the Security Dilemma to form his article Using it to analyze the “special conditions that arise when groups of people suddenly find themselves newly responsible for their
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IR issues in Indian Airline industry: 1. Indian Airline industry-introduction‚ definition and overview about this industry. 2. Trade unions in Airline Industry- Explaining everything about unionism. How trade unions are formed? Rules/laws related to trade unions in Indian airline industry. 3. Collective Bargaining- How collective bargaining takes place in this industry. Rules/laws related to this collective bargaining in this industry. 4. Machinery for Settlement of Industrial Disputes 5. Workers’
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Ethnic & Racist Gangs in American Society Gangs in America are incredibly widespread and continue to grow in size. Gangs are also known as Security Threat Groups (STG’s) in the correctional world. Both the outside world and prisons are affected by gangs daily. The threat of prison gangs seems to keep growing and shows no signs of coming to a halt. There are multiple types of gangs which include White‚ Black‚ Asian‚ and Hispanic. Many things can be done to stop Security Threat Groups and their
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Contents Introduction 2 History of industrial relations China and India 2 Role of state in passing IR legislation in China and India 3 Trade unions in China and India 4 Employers association in China and India 5 Dispute resolution system in China and India 5 Current and future trends in China and India 6 Conclusion 7 Bibliography 8 Introduction Industrial relation is seen as appendages by which employees and their companies relate in the working place to create
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virtually all the facet of life. The custom and tradition of Nigerians is so diverse to the extent that Nigeria as a country is now confronted with the problem of religion and ethnicity towards their political stability. The origin and history of ethnic conflict (societal wars and violence) can be traced from eternal (internal) state rivalry to external (physical). And its root cause is not very far from power competition and decision making over economic resources and other important human factor
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if the union proceeds with the organization drive‚ they have to be successful. The vast majority of the employees in the company are women who have been in Canada for less than five years. Question #1 What major events in Canada’s labour relations history got Phil to the point in which he could lawfully organize a union‚ have it certified‚ and negotiate a collective agreement with the company? Answer: The major events in labour history are the division between craft and industrial unions
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Define Industrial relations. The Word industrial Relations has two terms‚ ”Industry” which refers to the productive activity which any individual or group or individuals are engaged and the word “Relations” represents the relationship between in the industry between the employer and the employee. Industrial Relations explains the relationships between the management and the employees directly or indirectly to the employer. Mainly IR cares about the relations between employers and the worker within
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responsible party‚ and officials have committed to holding the company accountable for all cleanup costs and other damage.[20] After its own internal probe‚ BP admitted that it made mistakes which led to the Gulf of Mexico oil spill.[21] BP public relations Initially BP downplayed the incident; CEO Tony Hayward called the amount of oil and dispersant "relatively tiny" in comparison with the "very big ocean."[25] Hayward also initially stated that the environmental impact of the Gulf spill would likely
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