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    PROCEDURE – ACCIDENT/INCIDENT INVESTIGATION EFFECTIVE DATE: March 1‚ 2007 1. PURPOSE The purpose of this procedure is to identify the duties‚ roles and responsibilities of workplace parties so that an effective and immediate accident/incident investigation and reporting process is in place. This will include identifying all contributing factors of the accident/incidents and hazardous situations and making the necessary recommendations to prevent the accident/incident from recurring. 2.

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    Critical Incident Report

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    Critical Incident Report Executive Summary This report describes a dissatisfying service incident and analyses the incident helping to develop recommendations for the serviced provider. The report integrates the description of an incident‚ a critical analysis of the incident‚ including and examinations of the service quality gaps model. Customer gap: dimensions‚ types of encounters and sources of displeasure and Providers Gaps 1‚ 3 and 4. The objective of this report is to analyse the critical

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    Active Shooter Incidents

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    at Sandy Hook Elementary School in Newtown‚ CT. The increasing frequency and complexities of these incidents demonstrate the need for all emergency agencies to collaborate and train for this sad new reality of society. With the recent rise in Active Shooter Incidents (ASI) the author David C. Billings‚ wrote the Executive Fire Officer Paper‚ EMS Under Fire: Developing an Active Shooter Incident Response. The author recognized the need to develop a Standard Operating Practice for a safe and effective

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    Critical incidents essay

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    Critical incidents Analysis Introduction In this assignment I will look at two critical incidents in my teaching. I will firstly describe the critical incidents‚ then relate these incidents to relevant teaching and learning theories and finally explain how these incidents have influenced and changed aspects of my teaching practice. Cunningham describes a critical incident as a situation in working life that causes a ‘significant disturbance’ to our beliefs and the way we practice‚ and following

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    Goalie Stick Incident

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    The Incident of the Goalie Stick I had just finished my hockey game‚ one which we lost by far. I slowly skated my way off the ice‚ as everyone looked at the “losing team” in disappointment. I stepped my way over to the locker and to my surprise‚ a couple of kids had found a broken goalie stick‚ and the floor was a mess with splinters. It looked as if a volcano had erupted in the left side of the tiny locker room. These kids swung it back and forth‚ trying to break it‚ but had no luck in doing so

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    Incident Response Plan

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    an incident response plan (IRP) set in place in the event of a cyber-attack. The idea of an IRP is based on preparing for and responding to unforeseen‚ negative events that may affect a business or organization. Today‚ it is more of a question of when these cyber-attacks will occur rather than if they will occur. The IRP incorporates many fundamentals to help in these instances‚ such as‚ prevention‚ preparation‚ planning‚ incident management‚ recovery‚ mitigation‚ remediation‚ post incident analysis

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    Critical Incident Evaluation

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    Assessment 1 Essay – Critical Incident Evaluation Newcastle Shipping Fatality Abstract On the 19th January 1998‚ Malcolm Dennis Phillips drowned after the truck he was driving tumbled into Newcastle Harbour (Mulley 1998). The organisation Phillips worked for‚ Forgacs Engineering Pty Ltd‚ were subsequently fined after pleading guilty to breaching the Occupational Health and Safety Act 1983‚ Section 15(1) (NSWIRC 2000). Forgacs acknowledged that the incident occurred due to failures on their

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    Shoe Store Incident

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    Shoe Store Incident HRM/546 February 19‚ 2012 Shoe Store Incident A company policy is a documented set of guidelines in which the company has bound themselves to operate. Company policies add structure to an organization while setting expectations and performance objectives. Wavering away from the principles that guide the corporation may create unnecessary legal exposure. Once she entered the shoe store‚ Imelda adamantly requested that a female salesperson assist

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    My Unforgettable Incident

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    Muhamad Firdaus Bin Husaini 4 Epsilon The Most Unforgettable Incident For approximately 15 years I have been lived in this hurdle-filled world‚ there is one incident that I can never forget‚ and that is the time when I fortuitously entered a ladies’ public toilet. To instigate‚ I was watching Harry Potter Deathly Hallows Part 2 with my family at Alamanda‚ Putrajaya. My brother and I was very eager to watch the movie. Although at that time‚ my bladder is already at its peak‚ the

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    Critical Incident Analysis

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    A critical incident is a situation that occurs as a result of a person’s actions that causes an emotional reaction and through reflection can allow a person to analyse the incident and make change‚ personally and professionally‚ where necessary (Burns and Rosenburg 2001). The aim of this essay is to examine an incident that occurred whilst I was on clinical placement. Using my chosen reflection model I will reflect back on the incident‚ analysing the positive and negative aspects‚ evaluating my performance

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