business practice that addresses the theoretical and practical techniques of managing a workforce. Human resource planning and management For most businesses‚personnel are the biggest cost and the most valuable asset.This becomes and more and more the case as service-based industries replace traditional manufacturing.Recruiting‚keeping and training the right people is now a major function in large organisations.planning and budgeting will also involve calculating future human resource needs. The human
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service economy means that there will be greater competition. In turn‚ more competition will stimula innovation‚ not least through the application of new and improved technologies. Having read the chapters from Lovelock‚ Wirtz‚ Key & Lu (2005) and Masterson & Pickton (2010)‚ what concepts or ideas relating to services marketing did you find most difficult to understand and why? Answer: In my opinion‚ the most difficult to understand concept is “People are often part of the product”. The difference between
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National Institute of Business Management Chennai - 020 FIRST SEMESTER EMBA/ MBA Subject : Marketing Management Attend any 4 questions. Each question carries 25 marks (Each answer should be of minimum 2 pages / of 300 words) 1. Explain the modern developments in the concept and practice of marketing. In the modern times‚ the marketing concept and as a result the practice of marketing management have continued to evolve and develop and will continue to do so in future owing to the rapid
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Extrinsic rewards are the tangible rewards given employees by managers‚ such as pay raises‚ bonuses‚ and benefits. They are called extrinsic because they are external to the work itself and other people control their size and whether or not they are granted. In contrast‚ intrinsic rewards are psychological rewards that employees get from doing meaningful work and performing it well. Extrinsic motivation is when we are motivated to perform a behavior or engage in an activity in order to earn a reward
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if he/she is left with immigration is $4.500 17. What’s the payment method? 50%/50% Is there a financing option? Normally‚ the amount charge is between $9.000 to $10.000 from here to the family’s house. In case you want the other trip I am charging between $4.500 to $5.000‚ but in the case of an acquaintance I am charging $4.000. Two days before you will have to send him the money‚ and I will come to pick him/her up. Half is given at the beginning‚ and the other half once they are there. 18. How
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goals‚ be happier at the workplace‚ and have more motivation to continue. The Equity theory is based on what the employee perceives as fair; relative to the work outcomes and their work inputs. (Jones & George‚ 2011‚ p. 307) That would be in a case where you have two bank tellers and both are trained to work in the lobby but one the ability to be a little quicker and she is occasionally in the drive-thru. Because of this‚ she has slightly higher pay‚ which is the outcome‚ but her input to the
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The Designing of Human Service Organizations Rewards System Tina Whittington HSM/220 October 6‚ 2013 Carey Driscoll Rogers Implementing a Total Rewards Program: Four Phases 1. Assessment 3. Execution 2. Design 4. Evaluation “Those who work for human service organizations often do so to have
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ANSWERS TO AICPA QUESTIONS CHAPTER 10 INTELLECTUAL PROPERTY RIGHTS AND THE INTERNET 1. (a) Computer software is covered under the general copyright laws and is therefore usually copyrightable as an expression of ideas. Answer (b) is incorrect because copyrights in general do not need a copyright notice for works published after March 1‚ 1989. Answer (c) is incorrect because a recent court ruled that programs in both source codes‚ which are human readable‚ and in machine readable object
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does Jamcracker fit in the ASP space? Explain the Jamcracker business model. Jamcracker’s business model was based on the ASP concept. But it wasn’t exactly the ASP. Rather‚ Jamcracker cooperated with ASP partners to combine application services through its enterprise IT management platform – “Jamcracker Enterprise”- into comprehensive offerings‚ including technical support and billing. For example‚ an ASP that provided an email application and another that provided desktop productivity application
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Practice Exam QUESTION NO: 1 Which of the following is NOT an example of Self-Help capabilities? A. Requirement to always call the service desk for service requests B. Menu-driven range of self help and service requests C. Web front-end D. A direct interface into the back end process handling software Answer: A QUESTION NO: 2 What is a RACI model used for? A. Defining roles and responsibilities B. Monitoring services C. Performance analysis D. Recording Configuration Items Answer: A QUESTION NO: 3
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