SHC 31: Promote communication in health‚ social care or childrens and young peoples settings 1. Understand why effective communication is important in the work setting 1.1 * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be
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ASSESSMENT ONE Explain why personal hygiene is important Personal hygiene is essential for good health and well being Having a clean and respectable appearance and pleasant environment is key to maintaining the self-esteem of older people. The better they feel‚ the more they can enjoy life‚ making life more pleasurable for both them and for the staff. For most adults‚ hygiene is a personal and private concern. When you are helping someone with personal hygiene it’s important to be sensitive
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Assignment 201 Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. -E-mail and texts Aii Describe two methods of non-verbal communication. -Body language and facial expression. Aiii Identify five different reasons why people communicate. -To share ideas‚ express feelings‚ express needs‚ give and receive information‚ to share opinions. Aiv Give two
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Unit SHC 21 – Introduction to communicating in Health‚ Social Care or Childrens and Young Peoples settings. Understand why communication is important in the work setting. 1.1 People communicate to express needs and feelings‚ to ask questions‚ to build relationships‚ socialize and share experiences. 1.2 Effective communication effects all aspects of my own work‚supports the development of my own knowledge and skills‚ prevents misunderstanding‚ helps to build trust and supports the development
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Duty of Care To meet my Duty of Care it is my responsibility to - ( Keep my knowledge and skills up to date ( Provide a quality service based on my skills‚ responsibilities and activities within my job role ( Be in a position to know what must be done to ensure that the service is provided safely ( Keep accurate records of my work‚ both in the patients notes‚ on the computer and in my work diary. ( Not to delegate work‚ or accept delegated work unless I feel I am competent to do the
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Unit 5: Principles of safeguarding and protectionin health and social care settings 1.1 & 1.2 Physical abuse is a deliberate use of physical force that results in bodily injury pain or impairments. Sgns of physical abuse can be burns and scalds‚ marks on the skin consistent with being slapped‚ scratched‚ bitten or pinched.Sexual abuse is direct or indirect involvementin sexual activity without valid consent. Signs of sexual abuse could be sexual transmitted disease‚unexplained crying and distress
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HSC025 & CU308P – Promote and implement health and safety in health and social care. 1.1 Health and safety work act‚ the health and safety work act was put in place to ensure all employers are keeping their employees safe whilst at work (within reasonably practical) they will be looking after their health and safety. For example ensuring they are capable of completing a task whilst at work using the right equipment to help them for example a hoist. Manual handling operations regulations‚ the manual
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loneliness‚ or lack of social support‚ because he is alone‚ he doesn’t have any support from eachother‚ or nobody is interested to help him b) what action to take if a service confides in you that they are being abused If a service user confides in me that he is being abused I need to take a case seriously. I can’t ignore a Resident‚ no matter what but it also is very important to gather more information before seriouse measurments will be taken. First of all I need to take care of patient he need
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HSC024 PRINCIPLES OF SAFEGUARDING AND PROTECTION IN HEALTH AND SOCIAL CARE OUTCOME 1 1.1 Define the following types of abuse -Physical abuse - Is an act of another party involving contact intended to cause feelings of physical pain‚ injury or other physical suffering or bodily harm. -Sexual abuse - A statutory offence that it is a crime to knowingly cause another person to engage in unwanted sexual act by force or threat. -Emotional/psychological abuse - Emotional or psychological
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Model Assignment (Learner Extract) Issued September 2012 OCR Level 3 Cambridge Technicals in Health and Social Care Unit 1: developing effective communication in health & social care Please note: This OCR Cambridge model assignment may be used to provide evidence for the unit identified above. Alternatively‚ centres may ‘tailor’ or modify the assignment within permitted parameters (see Information for Teachers). It is the centre’s responsibility to ensure that any modifications
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