Listening Skills Careful listening can increase your telephone efficiency. The average speaking rate is 150 to 160 words a minute‚ but we can think at 600 words a minute which means that only twenty five percent of our mental capacity is required to record what is being said. By using the rest to think about and react to the words instead of thinking about other distractions‚ we would improve our listening by gathering more information from what is being said. To let the other person know
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------------------------------------------------- Life Skills Development/Module One/Unit 1: Values Education < Life Skills Development | Module One Contents [hide] * 1 Unit 1: VALUES EDUCATION * 2 Introduction and Rationale * 3 Getting to know our values * 3.1 Classification of Values * 4 Importance of values * 5 Exploring Personal Values * 6 Value Clarification * 7 Prioritizing Your Values * 7.1 Values for a Sustainable Future * 7.2 Assessment * 7.3 Decision
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Part 3: Focus on the Followers Chapter 9: Motivation‚ Satisfaction‚ and Performance Summary Key Learning Points Introduction Because a fundamental aspect of leadership is getting results through others‚ follower motivation‚ satisfaction‚ and performance are vitally important topics for leaders. Research has shown that the best followers often perform at a level 20-50 percent higher than average followers‚ and much
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How Managers Motivate Employees Managers Can Motivate Employees With Words and Actions By Susan M. Heathfield‚ About.com Guide . See More About: employee motivation management roles employee recognition management effectiveness employee retention What can managers do to motivate employees? The reality‚ when you talk about how to motivate employees‚ is that employees are motivated. The manager’s challenge is to figure out how to tap into that motivation to accomplish work
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INTERVIEW SKILLS Interviewing: The job interview can be a pleasant and rewarding experience. It gives you and the employer a chance to discuss your qualifications and determine if a match can be made. Interviews vary in style length and can have a number of different interviewers depending upon the organization‚ so try to prepare for anything. Interview Styles: Directed This consists of a list of specific questions‚ which are in a certain order every time. Sometimes a checklist will
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usually try to give and take from one another. These different types of negotiation can occur at home‚ at school‚ at work but elsewhere too. This is important to know that everyone tempt to get successful negotiations. For that‚ good negotiating skills are necessary. However‚ people that are around us are all different one from another‚ and the person we will be negotiating with will be too. This is why we need to adapt ourselves in all of the various business negotiation situations. According to
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Contents Task 1…………………………………………………………………………….1 Negotiations on Twin Tower……………………………………………………2 Japanese Vs America Negotition style…………………………………………3 Table of American Vs Japan Cultural Communication……………………....4 Task 2: Table (1) British Inspector Time Schedule…………………………....5 Table (2) British Inspector Time Schedule (2)………………………………....6 Table (3) British Inspector Actions Schedule…………………………………..7 Table (4) Time Management Schedule Priority Matrix……………………….8 British Inspector Time
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Interpersonal Skills Small Group and Member & Leaders Within Presented by Bob – Le Tung Chau Ekadiman Kasmanto Felicia Irene Indra Wijaya Jantori Saputra Jessica – Nguyen Thi Tam Hien John – Nguyen Tuong Huy Joke M. Karta Leo – Le Manh Hung MHH Class 2010 Chapter 8 Small Group Communication A small group is a relatively small number of individuals who share a common purpose and follow similar organizing rules. It’s a collection of individuals. Generally‚ a small group consists
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concisely communicating your ideas‚ whether in an interview‚ or addressing workers. 16. Constructive Feedback: Learn how to provide feedback in a way that is helpful to workers and others. 17. Active Listening: One of the most important communication skills is listening. Make sure you are listening to your workers‚ superiors and customers‚ and that you acknowledge them. 18. Specific: When giving instructions‚ be specific in what you want‚ and in expected outcomes. Make sure your employees understand
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MGT 203 Skill Builder Exercise #4 Student Name ______________. Problem 1: (50 points) An ophthalmologist’s office operates 52 weeks per year. It purchases disposable contact lenses for $11.70 per pair. The following information is available about these lenses. Demand = 90 pairs/week Order cost = $54/order Annual holding cost = 27% of purchasing cost Desired cycle-service level = 80% Lead time = 3 weeks Standard deviation of weekly demand
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