MY COURSE DESIGN: A. CHICA COURSE SYLLABUS COURSE TITLE : Finishing Course for Call Center Agents NOMINAL DURATION : 100 hours QUALIFICATION LEVEL : NC II A. Course Description This course is designed to develop knowledge‚ skills‚ and attitudes of a Contact Center Representative in accordance with industry standards. It covers core competencies such as: Communicating Effectively in a Contact Center‚ and being able to Render Quality Customer Service to Contact Center
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China in Africa International Programmes Stellenbosch University 2013 (first semester) Lecture / Seminar time: Tuesdays 10:00 -13:00 Lecturer: Steven C. Kuo stevecykuo@yahoo.com Course Description This course introduces students to the study of China in Africa and the relations between Chinese and African states as well as Chinese and African non-state actors. The re-emergence of China has begun to affect most facets of the current western-dominated international system. For Africa
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answers‚ and 3. ask classmates via Blackboard or other means. Course Description: This course is designed to develop an understanding of the theory and practical application of ethical issues facing business and organizational leaders/ in the 21st century. Students will explore a variety of ethical paradigms and will become actively engaged in the evaluation and in-depth examination of critical topics in management today. This course is organized in a seminar format and with 6 in-person and two
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COURSE INFORMATION Course Information Course: EDU701 Education and Human Development Semester: Sep 2013 Year: 2013 Phone: 03-55227401 Core Person /Instructor: Associate Prof. Dr. Ros Aizan Yahaya Email: dr.rosyahaya@gmail.com Office Hours By Appointment Texts Fagerlind‚ Ingemar and Saha‚ Lawrence‚ J. (1986). Education and National Development: A Comparative Perspective‚ New York: Pergamon Press. Ohmahe‚ Kenichi (1991)‚ Beyond National Borders‚ Tokyo: Bantam Books. Olson‚ David‚ R. (Ed)
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Course Guide School of Computing‚ Information and Mathematical Science/USP Library Faculty of Science‚ Technology and Environment The University of the South Pacific ii Produced by the University of the South Pacific‚ Suva‚ Fiji‚ 2013 First produced June 2010 Revised July 2012 Production team for semester 2‚ 2010 Course writers Colin Ash Paula Jones Deepak Bhartu Dinesh Kumar Kaylash Chaudhary Rajneel Totaram Rinel Ram Ronal Singh Shaveen Singh Sunil Lal Viren Sharma Valentine Hazelman
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(In person TRS1-107) Sundays 11:15 to 12:00 (Online) Office: TRS 1-107 E-mail: sui.sui@ryerson.ca Phone: (416) 979 5000 ext. 6710 _______________________ COURSE INFORMATION Pre-requisites and/or Exclusions: None Posting of Grades and Feedback on Work: Grades on assignments and tests will be posted on the Blackboard site for the course. All assignments submitted for grading will be handed back within three weeks except for the final assignment which will be available for pick-up after official
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Course Description: BUMGT 5921 Organizations: Behaviour‚ Structure‚ Processes CRICOS Provider Number 00103D Semester 1‚ 2014 - IIBIT-Sydney Page 1 of 17 School/Portfolio: The Faculty of Business Course Code/ID: BUMGT 5921 Course Title: Organizations: Behaviour‚ Structure‚ Processes Teaching Location: IIBIT-Sydney Semester: 1/2014 Prerequisite(s): Nil Corequisite(s): Nil Exclusion(s): Nil Credit Points/ Progress Units: 15 ASCED Code: 080307 Adopted Reference Style APA Course
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................................................................. Centre Number: Centre Name: ......................................................................................................................... Course Number: ......... / ........................ Course Dates: ......................................................................................................................... Tutors: ..................................................................................
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raili_pollanen@carleton.ca WebCT: http://webct.carleton.ca COURSE TIME/LOCATION Lectures: Fridays‚ 8:35 – 11:25‚ Location LA B146. PREREQUISITES: BUSI 3008 with a grade of C- or higher. The School of Business enforces all prerequisites. COURSE OVERVIEW: This course focuses on managerial planning and control systems using the case method. It extends the concepts covered in the intermediate management accounting course and also integrates relevant contextual issues from other functional
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Reflection of Course This course has been very enriching and enjoyable. It has tremendously contributed to my growth as a student. Every activity and assignment in this course was a unique learning opportunity. The course was very well-designed for each activity added to the larger objective of the course which was- helping students to explore the world of words and develop reading versatility. And‚ I believe the course succeeds in achieving this goal. The time I put into my work is satisfying
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