SUB: OPERATIONS MANAGEMENT 1. Production planning functions can be broadly identified as a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling c) Estimating‚ distribution‚ collection d) Distribution‚ collection‚ scheduling 2. For efficient process of order picking by personnel‚ communication plays a vital role in any Organization and the directives they need to have are ____‚ _____ and _______. a) Simple‚ clear and straight b) Straight‚ clear and easy
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Student No: 1031650 BS2582 – Operations Management Assignment Assessing Quality: Cost of getting wrong or the benefits of getting it right Executive Summary: This report has been written with the intention of improving Euro-Recycling Ltd’s quality management and therefore the quality of service provided. This will be essential in the future of the company as it looks to branch out in the market while also maintaining its established relationships with current customers. The
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1. Explain the purpose of a Pareto Chart. Give an example of when one would be used. The Pareto chart is a type of bar chart that ranks related measures in a decreasing order of occurrence. The purpose of a Pareto chart is to separate the significant aspects pertaining to a problem from the aspects that do not have as much impact. This helps organizations know where to direct most of their improvement efforts. Pareto charts help eliminate the amount of time it takes for organizations to locate
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Question 1 – Kaizen Philosophy Kaizen: Basic Concepts and key practices Kaizen is a Japanese philosophy based on gradual but ongoing and never-ending day-to-day improvement approach in all aspects of an organization‚ not only productivity. Literally Kaizen translates to English as “good change”‚ the true meaning of the word is continuous improvement implemented through positive step-by-step changes. For proper functioning Kaizen requires active participation from everybody at all levels in an organization:
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TQM is a philosophy of management driven by the constant attainment of customer satisfaction through continuous improvement of all organizational processes‚ including employee participation‚ teamwork‚ and leadership. There are five key principles: -MANAGEMENT COMMITMENT 1) Plan (drive direct) 2) Do (deploy‚ support‚ and participate) 3) Check (review) 4) Act (recognize‚ communicate‚ revise) -EMPLOYEE EMPOWERMENT 1) Training 2) Suggestive Scheme 3) Measurement +
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| Organizational Development and Change Management | Organizational Development and Change Management Models and Tools | | Adnan Shabbir Mirza | Organizational Development and Change Management Introduction Development is the process of progress and positive change. As in this ever changing business world nothing is stationary‚ need of change arises due to the failure or antiquation of some process or system. Change is a cord that goes through any kind of organization‚ no matter
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management which he called “management by policy”. His first policy was “Project A” sought to raise the quality of Komatsu’s middle-sized bull dozers to Cat’s level. Building on this base‚ Kawai instituted a new system of control‚ the “Plan‚Do‚Check‚Act”(PDCA) cycle. I think that Mr Kawai performed very well since his Project A enabled Komatsu to double its warranty period within two years while cutting claims rates by two-thirds. Additionally‚ Project A triggered an increase in sales that raised Komatsu’s
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1. Management is: a. Process b. Discipline c. Human Activity d. Career e. All of the above f. None of the above 2. Management consists of a set of activities: Management activities consist of: Planning‚ Organizing‚ Leading‚ and Controlling 3. What is the difference between leadership and management? The primary difference between leadership and Management is the focus. Leadership’s focus is much more external and looking towards the future where Management’s focus is internal looking
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adjustments Define boundaries Structured‚ organized‚ clear goals and targets Leadership Style Directing (telling) Coaching (advising) Participative (facilitating and enabling) Delegating (overseeing) Directing (concluding) Task oriented‚ creative‚ PDCA‚ driven Handing over‚ concluding Seeks for development‚ trusting‚ openness‚ enabled Bonded memories‚ maintains connection‚ anxiety‚ insecure Generative‚ productive‚ creating network Purposeful‚ conclusive Performing Maturity Adjourning Reversion
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of errors and find out the ways to eliminate them. DMAIC SEARCH CYCLE OF DMAIC SHINE *define *measure *analyze *improve *control Step 1: Define >this is the first phase of the process improvement effort. It is similar to the plan phase of pdca cycle. During this phase the 6 sigma project is defined. Definition of project requires that information pertaining to the customer requirements is available. Step2: Measure>the team identifies the key internal processes that influence CTQs and
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