Shawn Feinstein Graduate School 7-20-2013 Does Social Media Affect Consumer DecisionMaking? Patarawadee Sema Johnson & Wales University - Providence‚ PES787@wildcats.jwu.edu Follow this and additional works at: http://scholarsarchive.jwu.edu/mba_student Part of the Advertising and Promotion Management Commons‚ and the Marketing Commons Repository Citation Sema‚ Patarawadee‚ "Does Social Media Affect Consumer Decision-Making?" (2013). MBA Student Scholarship. Paper 24. http://scholarsarchive.jwu
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------------------------------------------------- The consumer decision journey. Authors: Section: Marketing Consumers are moving outside the purchasing funnel — changing the way they research and buy your products. If your marketing hasn’t changed in response‚ it should If marketing has one goal‚ it’s to reach consumers at the moments that most influence their decisions. That’s why consumerelectronics companies make sure not only that customers see their televisions in stores but also that
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Consumer Decision Making – Soft Drinks External Influences Soft drinks are loved by everyone whether young or old. The reason is that they have a sweet‚ delicious‚ and refreshing taste. Where ever you go‚ you most probably will come in contact with some soft drinks ads. This beverage is heavily advertised in order to avoid a situation in which sales will decline. Available as cheap as Rs. 20‚ soft drinks are affordable by everyone. Even small kids who get a little pocket
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1. What issues would you take into account? The stakeholders welfare‚ responsibility towards the society (in this case it can be identified as United States or as broad as the global inhabitants) which includes environmental issues‚ and also the ethics. For sure one more important issue is profitability or survivability of the firm. All of the issues mentioned earlier may be thought of as means for ensuring the long-run success of the company. 2. What major sources of uncertainty do you face
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Consumer as Decision Makers Consumer decision-making Stage 1: Need recognition Stage 2: Pre-purchase search Stage 3: Evaluation of alternatives Stage 4: Purchase Stage 5: Post-purchase behavior Stage 1: Need recognition Needs Motivation Goal If goals not achieved‚ renewed motivations Motivation – the driving force to take action produced by a state of tension due to unfulfilled needs. How to identify consumer needs? Consumer research Activity analysis (process-oriented) Problem analysis
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• Consumer decision-making is a central part of consumer behavior‚ but the ways people evaluate and choose products (and the amount of thought they put into these choices) vary widely depending upon such dimensions as the degree of novelty or risk related to the decision. • A decision is actually composed of a series of stages that results in the selection of one product over competing options. • Our access to online sources is changing the way we decide what to buy. • Decision making
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analysis of situational decision-making (SDM) in marketing‚ the shopping process‚ how different situations affect buyers‚ the behavioral factors and the perceptual factors. The research draws attention to the fact that shopping process is a set of stages that customers intend to go through in order to satisfy their needs and wants. It will also determine how the SDM model is useful for the marketers when promoting their brand. The major finding shows that every time a consumer purchases a product or
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Phase 2 Assignment Brief Consumer Behaviour and Holiday In this task you consider how consumers approach making decision. You look at some of the theoretical approaches in this area and apply them to the purchase of a holiday. Learning Objectives The project will help you: • To recognise the concept of the business organisation operating within the parameters of a changing external environment. • To describe a range of theories related to consumer buyer behaviour and their
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buyer decision making process. This is arguably an ideal part for marketers as they r able to view how consumers make buying decisions‚ after looking at the influences that affect buyers. The buyer decision making process involves five stages in which buyers make decisions in purchasing a product. These five stages include problem recognition‚ information search‚ evaluation of alternatives‚ purchase decision‚ post purchase behavior (Kotler‚ Brown‚ Burton‚ Deans & Armstrong‚ 2010). Consumers always
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Consumer Purchase Decision Ronessa Frederick Grantham University Consumer Purchase Decision Influences such as cultural‚ social‚ psychological‚ and individual are factors that determine consumer purchase decision. Marketing managers should understand how consumers make purchasing decisions because it is a big help when deciding a marketing plan. Marketers can easily collect information about how consumers make decisions through technology. Knowing
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