OF BPO 1 2. BPO TERMINOLOGY 11 3. ORGANIZATION STRUCTURE OF BPO INDUSTRY 14 4. RATIO OF MANPOWER IN BPO INDUSTRIES 15 5. COMPETENCIES REQUIRED FOR DIFFERENT DEPARTMENT 24 6. CAREER PLANNING / GROWTH OF BPO 25 7. PERFORMANCE MANAGEMENT SYSTEM OF BPO 34 8. SUCCESSION PLANNING OF BPO INDUSTRY 46 9. REWARDS AND RECOGNITION IN BPO INDUSTRY 50 10. CHALLENGES FOR HR IN BPO INDUSTRY 64 11. CONCLUSION 74 1. OVER VIEW OF BPO The concept of outsourcing
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Additive manufacturing or 3D printing[1] is a process of making a three-dimensional solid object of virtually any shape from a digital model. 3D printing is achieved using an additive process‚ where successive layers of material are laid down in different shapes.[2] 3D printing is also considered distinct from traditional machining techniques‚ which mostly rely on the removal of material by methods such as cutting or drilling (subtractive processes). London and Paris fashion weeks are months away
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LTD Ratio Analysis Memo ACC 291 Memorandum Monday‚ March 4th‚ 2013 To: CEO‚ Riordan Manufacturing Inc. From: Financial Analyst LTD Listed below you will find a quick analysis of the company using productivity‚ Liquidity and solvency ratios. This analysis is accompanied by vertical and horizontal analysis. These analysis gives anyone inquiring a good picture of the company’s overall performance. This analysis is also a good way to determine the company’s financial standings for the said
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CIM 2010 Cultural (Industry) Management Analysis of the Diamond Industry Becky Gong Culture‚ Creativity and Management 1. Why Interested? A diamond is forever. No one will be unfamiliar with this classical advertising verbal. Diamonds have symbolized love and eternity for centuries‚ which can still be constantly found in some of the world’s oldest pieces of jewelry. They were surrounding by myths and legends and once regarded as the “Tears of the
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Fortunately‚ these cases are the only “strictly financial” case studies … the only ones where number crunching is an end unto itself. However‚ basic financial analysis will always be an important part of our toolkit for making pricing decisions. The document which follows contains the “answers” to these two case study assignments: Ace Manufacturing and Healthy Spring Water. Despite the financial emphasis‚ they are similar to the previous cases insofar as they’re intentionally open-ended and somewhat
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Sri Lankan Paint Industry By Roshan Attanayake Industry Overview Size of Sri Lankan paint market‚ - Rs. 15 billion in value - 30-35 million liters in volume. Comprises of 60 manufacturers. 06 big players controlling 97% of the market. CIC Lankem - Dulux / Akzo / Glidden - Robbialac Asian Paints - Royale / Permoglaze Causeway Silicon Coatings Macsons Lanka - Luxury / Kenlux - Nippolac - Multilac 1 Industry Overview Decorative and industrial paint segments contribute 85% and 15% respectively
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Industry and Competitive Analysis Analysis is the critical starting point of strategic thinking. Kenichi Ohmae Awareness of the environment is not a special project to be undertaken only when warning of change becomes deafening ... Kenneth R. Andrews Crafting strategy is an analysis-driven exercise‚ not an activity where managers can succeed by sheer effort and creativity. Judgments about what strategy to pursue should ideally be grounded in a probing assessment of a company’s external environment
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Strategic Plan Riordan Manufacturing is a mid-size American company that was founded in 1991‚ employs 550 people and has projected annual earnings of $46 million. Riordan has three manufacturing locations‚ two in the United States and one in China. Riordan understands the importance of strategic planning and will lay out their reasoning in this paper. Competitive advantages‚ sustainability‚ innovation and ethical and social responsibilities will be addressed‚ as well as cultural and structural leadership
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Industry Analysis of- Cement Sector Prepared by: 1) Ritika Khare 2) Divya Nangia 3) Vidya Rajgopal 4) Pawan Thakare 5) Dhananjay Limaye 6) Mrugen Shah 1) Nature of the Industry CEMENT The word Cement has come from the Roman word ‘Opus Caementicium’. In general‚ the word cement means binder- a substance‚ which when gets set and hardens‚ binds itself independently with other substances. Joseph Aspdin
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COMPANY AND INDUSTRY ANALYSIS REPORT INDUSTRY ANALYSIS Logistics and Supply Chain Management (SCM) as an area of research has been getting increasing attention from academicians and practitioners over the last two decades since it may lead to reduced operational costs‚ improved delivery performance and increased customer satisfaction levels‚ thereby making an organization more competitive in terms of cost‚ quality‚ delivery and flexibility. The importance of logistics and SCM is increasing also
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