Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level a Youngsoo Choi & Duncan R. Dickson a a Rosen College of Hospitality Management ‚ University of Central Florida ‚ Orlando‚ Florida‚ USA Published online: 09 Dec 2009. To cite this article: Youngsoo Choi & Duncan R. Dickson (2009) A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level‚ Journal of Human Resources
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without initially having a strong and stable internal environment. This study will focus on that element of the organisation‚ particularly of Shangri-la Hotels and Resorts. Specifically‚ the study shall take into consideration the issue of employee turnover in relation to specific human resource management practices provided by these organisations in the hospitality industry. For this chapter‚ the subsequent parts shall give further details about the intention of this paper. Specifically‚ the chapter
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Overview of Employee Turnover Research The impact of turnover has received considerable attention by senior management‚ human resources professionals‚ and industrial psychologists. It has proven to be one of the most costly and seemingly intractable human resource challenges confronting organizations. This paper provides a summary of information‚ abstracted from published research‚ on the costs of turnover‚ factors contributing to its magnitude in organizations‚ and proposed remedies. Costs of
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Rodjanét Williams History 101 Professor Saul Panski April 22‚ 2013 To Justify War or Not to Justify War? That is the Question On May 11‚ 1846‚ James K. Polk delivered his address to Congress requesting a Declaration of War on the Republic of Mexico. President Polk justified his war by saying in his message that Mexico had attacked American troops and invaded the United States. He also brought up the issue that initially brought about all of the tensions between the U.S. and Mexico‚ which was
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practical measures could an organisation adopt to reduce staff turnover? Labour turnover refers to the ratio of the number of employees that leave a company through resignation‚ attrition or dismissal during a period‚ to the number of employees on payroll during the same period. The term is associated with employee retention‚ which refers to the practices and policies that companies adopt to prevent employees from leaving their jobs. High labour turnover causes problems for businesses. It is costly
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Does “the end justify the means”? Does “The end Justify the means”. In the movie‚ Mississippi Burning‚ the end justifies the means in a way because when you think about it most of the time there are certain limitations to getting what you want. In the movie the only way to get the Ku Klux Klan to confess and give each other to the police was to trick them and make them think that the Ku Klux Klan was after them. In other occasions around the world at the time it was not always necessary to hurt
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Employee Turnover Michelle Carter Michael Brizek HTM 150 October 29‚ 2013 Employee Turnover This will describe the restaurant industry and its main employees. I will summarize three primary the primary reason that the turnover is high in this industry. I will also recommend a method that address the reasons that turnover is high. I will make a recommendation on how to improve job satisfaction in the industry. The restaurant industry can be described
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EMPLOYEE TURNOVER: BAD ATTITUDE OR POOR MANAGEMENT? NARESH KHATRI Assistant Professor Nanyang Business School Nanyang Technological University Mail Box: S3-B2-C-82 Singapore 639798 Phone: (65) 790-5679 Fax: (65) 791-3697 E-mail: ankhatri@ntu.edu.sg PAWAN BUDHWAR Lecturer Cardiff Business School Cardiff University Aberconway Building Colum Drive Cardiff‚ CF1 3EU E-mail: budhwar@cardiff.ac.uk CHONG TZE FERN Nanyang Business School Nanyang Technological University Singapore 639798 E-mail: p7515495z@ntu
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Turnover (employment) Turnover‚ in a human resources context refers to the characteristic of a given company or industry‚ relative to rate at which an employer gains and loses staff. If an employer is said to have a high turnover‚ it most often means that employees of that company have a shorter tenure than those of other companies in that same industry. Similarly‚ if the average tenure of employees in a particular sector is lower than that in other sectors‚ that sector can be said to have a relatively
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The Cost of Turnover Putting a Price on the Learning Curve by Timothy R. Hinkin and J.BruceTracey Employee turnover does more than reduce service quality and damage employee moraleit hits a hotels pocketbook. E mployee turnover has long been a concern of the hospitality industry‚ and therefore of researchers who examine industry human-resources concerns. One stream of research that arose in the past 20 years was an effort to quantify the cost of employee turnover. Although most managers
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